**** *********** *** **** *

Kapolei, HI *****

808-***-****

acrune@r.postjobfree.com

SHANICE LANGSTON

OBJECTIVE

To continue to grow within the company and, obtain as much information and knowledge that I will benefit from in the future.

PROFESSIONAL ACHIEVEMENTS

CERTIFICATE OF THREE COURSE COMPLETION

Administrative Medical Assistant

Medical Terminology

Medical Billing and Coding

SKILLS

Ten years in Customer Service

Three years in Supervisor position

40 WPM

Hard worker

Leader Mentality

Call Center experience

Excel, Word, Power Point knowledge

WORK HISTORY

CUSTOMER SERVICE REP HUMANE SOCIETY PIKES PEAK REGION, COLORADO SPRINGS, CO

2011-2013

Duties: Animal Intakes Animal adoptions data entry call center cash and debit card handling direct one on one visitations clerical work

GOURMET DEPARTMENT HEAD, WORLD MARKET, COLORADO SPRINGS, CO

2011-2012

Duties: ran the whole gourmet department ordering expirations customer service cashier all department schematics merchandising data entry

TEAM LEAD EXCEL MARKETING CONCORD CA

2010-2011

Duties: Sales marketing customer service data entry

FRONT DESK/VET TECH, CALIFORNIA VETERINARY HOSPITAL, CONCORD CA

2009-2010

Duties: Front desk Receptionist customer service answered calls assisted the doctor throughout procedures and appointments filing back of the house cleaning; cleaning kennels and post-surgical monitoring pre surgical prep and monitoring dentals cashier marketing data entry

CASHIER DEPARTMET HEAD, SPORT CHALET, CONCORD CA

2008-2010

Duties: In charge of a team of 6 other cashiers. Maintained front end rules regulations and procedures. Made schedules did front end product ordering and merchandising cashier customer service inventory prep data entry also counted up to six tills daily and assisted the bookkeeper with safe/vault numbers

EDUCATION

CERTIFICATE OF COMPLETION, CALIFORNIA STATE UNIVERSITY SAN MARCOS

Six month online program, 3 courses in this particular program; Administrative Medical Assistant, Medical Terminology, and Medical Billing and Coding. Graduated course work with an average of 96%.

HIGH SCHOOL DIPOLMA, MOUNT DIABLO HIGH SCHOOL

High school education, General Education graduated with an A/B average

REFERENCES

DAWN STONE

Manager, Sport Chalet

707-***-****

LEIGH GADDY

Executive Assistant, HSPPR

419-***-****

KELLY ROSE

Assistant Manager, Yarid’s

719-***-****

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