Customer Service Data Entry
Resume:
Kapolei, HI *****
**********@*****.***
SHANICE LANGSTON
OBJECTIVE
To continue to grow within the company and, obtain as much information and knowledge that I will benefit from in the future.
PROFESSIONAL ACHIEVEMENTS
CERTIFICATE OF THREE COURSE COMPLETION
Administrative Medical Assistant
Medical Terminology
Medical Billing and Coding
SKILLS
Ten years in Customer Service
Three years in Supervisor position
40 WPM
Hard worker
Leader Mentality
Call Center experience
Excel, Word, Power Point knowledge
WORK HISTORY
CUSTOMER SERVICE REP HUMANE SOCIETY PIKES PEAK REGION, COLORADO SPRINGS, CO
2011-2013
Duties: Animal Intakes Animal adoptions data entry call center cash and debit card handling direct one on one visitations clerical work
GOURMET DEPARTMENT HEAD, WORLD MARKET, COLORADO SPRINGS, CO
2011-2012
Duties: ran the whole gourmet department ordering expirations customer service cashier all department schematics merchandising data entry
TEAM LEAD EXCEL MARKETING CONCORD CA
2010-2011
Duties: Sales marketing customer service data entry
FRONT DESK/VET TECH, CALIFORNIA VETERINARY HOSPITAL, CONCORD CA
2009-2010
Duties: Front desk Receptionist customer service answered calls assisted the doctor throughout procedures and appointments filing back of the house cleaning; cleaning kennels and post-surgical monitoring pre surgical prep and monitoring dentals cashier marketing data entry
CASHIER DEPARTMET HEAD, SPORT CHALET, CONCORD CA
2008-2010
Duties: In charge of a team of 6 other cashiers. Maintained front end rules regulations and procedures. Made schedules did front end product ordering and merchandising cashier customer service inventory prep data entry also counted up to six tills daily and assisted the bookkeeper with safe/vault numbers
EDUCATION
CERTIFICATE OF COMPLETION, CALIFORNIA STATE UNIVERSITY SAN MARCOS
Six month online program, 3 courses in this particular program; Administrative Medical Assistant, Medical Terminology, and Medical Billing and Coding. Graduated course work with an average of 96%.
HIGH SCHOOL DIPOLMA, MOUNT DIABLO HIGH SCHOOL
High school education, General Education graduated with an A/B average
REFERENCES
DAWN STONE
Manager, Sport Chalet
LEIGH GADDY
Executive Assistant, HSPPR
KELLY ROSE
Assistant Manager, Yarid’s
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