System analyst
Resume:
Larry N. Boone
acrump@r.postjobfree.com
* ***** ***** ***** ****** Rock, Arkansas 72206
Professional Summary:
As a System Analyst, I have over 10 years of experience in computer software support, hardware installation, and data networking. My skill set in software support includes: installation, data backup, configuration, upgrades, and troubleshoot networking errors. My technical experiences in hardware installation and networking include: PC and printer installation and configuration, internet setup, wireless modem installation and networking, and upgrading systems. I have a Bachelor of Science degree in Computer Science which has provided a great foundation for my career growth. I am highly motivated, dedicated, and can multitask to work in a fast paced environment. I am attentive to details, keen on problem solving, and have excellent analytical skills. I work well with teams and cross functional departments to meet project deadlines. I have excellent communication and presentation skills. I am seeking an opportunity to continue my career growth in the Computer and Information Technology field..
Education: May 2002 University of Arkansas Pine Bluff, Arkansas
Bachelor of Science in Computer Science
Programming/Software
Skills:
C++ COBOL Visual Basic
Mitchell Ultra Mate Microsoft Office Suite Win Total
VMware Windows XP, 7 and 8 Power Point
Active Directory Image Mate Microsoft Server
Networking
Work Experience:
2005- Present System Analyst B&M Body Shop
Troubleshoot and install software on local PC workstations.
Provide day to day technical support for desktop system, laptop and software, scanners, printers, etc.
Install and provide support for Windows Operating System, Mitchell International, and Microsoft Suite (Excel, Access, Word, Power Point, and Access) software.
Recommend hardware and software solutions and upgrades.
Install and update virus protection, spyware removal and disaster recovery.
Assist and resolve complex technical issues with Mitchell International software and services.
Support Windows XP, 2003/ 2008 Operating System.
Install Microsoft software and provide technical support.
Provide wireless communications for work stations.
Test, maintain, monitor and restore computer programs and systems.
Assist with system upgrades, installation, imaging, configurations, and troubleshooting.
Import estimates to insurance companies using Ultra Mate.
Develop customized information on customers in the database.
Create digital files in Image Mate and imported to insurance companies.
Assist with office management, sales, purchasing, accounting, and banking.
Provide demonstrations and training with the computer estimating software.
Interact with customers, adjusters, and salesmen.
2003 – 2005 Real Estate Appraiser Elite Appraisals
Assessed property and real estate value.
Appraised all types of residential and commercial properties.
Processed appraisals using Win Total software.
Scheduled appointments with homeowners, clients, real estate companies, insurance companies and adjusters.
Assisted in office management and computer troubleshooting.
1999-2000 Pulaski County Special School District
-Substitute Teacher
1997-1999 Kelly Temporary Service – Little Rock
United Postal Services
-Data input and file organization
Levi Strauss
-Data input entry
Sprint PCS, Arkansas Gazette and TOYS R’ US
-Customer Service Representative
Contact this candidate