Customer Service High School
Resume:
ARNETTA D. JOHNSON
CARSON, CA 90746
Phone: 310-***-****
Alt Phone: 310-***-****
*********@***.***
Objective
Administrative support offering versatile office management skills and proficiency. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Employment History
Customer Service Associate, Customer Service Representatives
09/2013 - 05/2015
See’s Candies
20600 Alameda Street, Long Beach, CA
Code incoming mail and product returned to See's. Answer phones and send letters to customers for injuries or product defective.
Senior Clerk Typist
08/1995 - 04/2010
City of Los Angeles, Department of Transportation
9911 W. Pico Blvd., Los Angeles, CA
Department of Transportation Adjudication Division.
Assign, review and evaluate the work of one Clerk Typist. Track and account for all
hearing case files and refund request forms. Organize and return completed case folders to the Parking Violation Bureau on a daily basis. Use independent judgment to schedule and reschedule hearing appointments according to Department policies and procedures. Gather case documents from computer files and various DOT Enforcement personnel and schedule appointment with Traffic Officers. Greet and check in individuals with scheduled appointments, answer phones, timekeeping, and inventory.
Senior Clerk Typist
09/1988 – 08/1995 Department of Building and Safety 500 Shatto Pl, Los Angeles, CA
Supervised 15 Clerk Typists. Train, supervise, conduct performance review, evaluate and discipline personnel. Type and process building permits for customers and building inspectors. Answer calls and take requests for inspections from the public. Prepare and submit monthly statistical reports as well as data entry into corresponding databases.
Clerk Typist
06/1988 – 03/1978
Various City Departments, typing, filing, ordering supplies, customer service, timekeeping, general accounting, and schedule meetings for Department Managers.
Education History
Completion Date
Issuing Institution
Location
Qualification
Course of Study
05/1974
Regina Caeli High School
Compton, CA
High School Diploma
General High School Curriculum
References
Kenneth Heinsius, Management Analyst I
City of Los Angeles
201 N. Los Angeles Street, Space 21
Los Angeles, CA 90012
Supervisor reference known for 6 year(s).
Johnnie Woods, Manager
See's Candies
20600 Alameda Street
Long Beach, CA 90801
Supervisor reference known for 2 year(s).
Contact this candidate