Manager Truck Driver
Resume:
Joe Prather
San Antonio, TX *8239
********@*****.***
Objective
To obtain a solid career in my respected field of study. To establish myself in a great IT company while gaining knowledge, as well as stay focused on my ultimate goal which is to have a successful career as a network engineer.
Work Experience
Netsync Solutions
Switches and Router installation.
Installation of Access Points (Hot Spots)
Into ceiling of class rooms..
Setting up switches for deployment.
Wire management. “straight through cables, crossover cables, console cables, fiber cables.
Consolidation of wiring.
Patch panels. Patching into the network.
Fiber optics. Labling devices and physical connection.
Assembly of switches including 2960, 3850, 4600, 6500. Catalyst
Installing PSU (Power Supply Units) on all switches an preparing them for configuration.
Mounting bratches on the sides of all switch devices to be installed on rack at location.
Network installation at schools in the SAISD and valley area.
Robert Half Technology
Computer Consultant
P.C. wiring and peripheral device relocation.
Ethernet cabling.
VGA, DVI
Dual Monitors.
Surge Computer Tech.
protectors.
Docking Stations.
Voip phones, DHCP
Ensuring computers are moved to desired location and reassembled in working fashion. And Voip phones have been activated and IP address have been obtained.
Becton Dickinson
Claims Entry/ Customer Support
Entering claims for Biomedical complaints, ensuring customer satisfaction, along with timely entering of precise compliant to customer. Email attachment of customer complaint can come in the form of Exel spreadsheet, Office Word, Adobe Reader (PDF), fax, or telephone call on IP phone. Claims from customer that I have dealt with.
Cardinal Health pharmaceutical, Amerisource, Medline, Walgreens pharmaceutical, Walmart pharmaceutical, CVS pharmaceutical, and United Health.
Utilizing Outlook email
Sorting emails
Replying to emails
Forwarding emails
Determining the urgency of complaint
Sending complaints to the correct department or team for closing.
Attending weekly meetings, along with ping texting throughout department to ensure claims are in the correct location.
IT Support Specialist
March 2014 - May 2014 (2 months)
Practicum: Electronic/Communication Engineering and Technologies. Internship. (St. Philips College).
I completed my intern at St. Philips College, in the IT department
Attended IT meeting in the morning at 7:00 to discuss IT issue on the campus,
Among my many duties in the IT department.
I replaced memory sticks and video cards, (reseat) in a large number of Dell
computers on the St Philips College campus.
I replaced the PSU in the Dell computers with the new unit. Did troubleshooting number codes and made orders based on warranty.
Hooking up computers. Chatting with Deal for parts and delivery.
Helpdesk. Program installation. Symantex clean wipe installation.
Virus removal. Replacing cables. Disk clean. defraging hard drive. Backing up hard drives. System restore.
Troubleshooting computers in multiple areas of the college. Used Footprints program ticketing software to do jobs on the campus.
OTR Truck Driver
Werner Enterprises
Over The Road Driver
April 2008 - October 2008
American Eagle Lines
Over The Road Trucking
December 2007 - March 2008
Owner/Manager
Vent-tastic (Self Employed)
September 2006 - May 2007
A.P.E
Vent-Hood Services
February 2004 - July 2006
Facilitec-USA
South Texas Area Manager
December 2001 - January 2004
Education
St. Philips College
Associate of Applied Science
Computer Maintenance Technology with Network Specialization
Professional
Cisco Systems Networking
Some College Coursework Completed
CompTIA A+ and Network + Preparation
Roswell Job Corps Center
High School or equivalent
High School Diploma, General Education
Roswell Job Corps Center
Vocational
Business and Clerical
Skills
Program Installation (Intermediate)
P.C. Maintenance (Intermediate)
P.C. parts replacement. (Intermediate)
Subnetting (Beginner)
VLSM (Beginner)
Cisco Routers/ Switches (Beginner)
Helpdesk (Beginner)
Projects
A college a class that I had taken was called “Structured Media.” For a finals grade we were instructed to take a four bedroom home. The customer would give us a set budget, and list all equipment like 42” TV for each room and if it would be a desktop or laptop in each room. Phones for each room, security cameras for each room including the outdoors, and basically make a diagram of a small network for the four bedroom home. All cabling and wiring whether it would be STP, UTP, Coax, or Straight Though cables. After diagram was completed we would add in our cast for parts and hourly. Even a service charge for us even coming out.
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