Inside Sales Customer Service

Location:

Posted:

September 25, 2015

Michael A. Ebie

**************@*****.***

Objective: To obtain a position in a company that offers career growth and opportunity.

Profile: BSBA in Human Resources with a minor in Entrepreneurship

Proficient in Word, Excel and PowerPoint

Positive, creative and organized fast-learner who enjoys a challenge

Hard worker, dependable, and detail oriented

Education: YOUNGSTOWN STATE UNIVERSITY – Youngstown, Ohio

Williamson College of Business Administration

Bachelor of Science in Business Administration, Fall 2013

Coursework: Professional Ethics Strategic Management Speech

Compensation Analysis Accounting Labor relations

Experience: Youngstown pipe and steel (June 2014 –July 2015)

Inside sales associate

Responsible for daily sales entry and quoting pricing to customers as well as daily office activities

Meeting with customers and explaining products available and different services that can be offered

Coordinate shipping dates to fit customer needs and schedules

Working as liaison between manufacturer and customers to provide quality products that meet customer specifications.

project with Dr. Breland

Created an employee opinion survey for 150 employees at a local business

Gathered date from surveys to present findings about the morale they inquired to Vice President and HR Director of organization

All Star Driving- Boardman OH

CERTIFIED DRIVING INSTRUCTOR (May 2012-Dec 2013)

Makes driving both educational and less stressful

Responsible for student safety

Teaches students good driving practices and how to maneuver through parking cones from within the car

Marc’s- Boardman, OH

SALES ASSOCIATE (February 2011- May 2012)

Cashier, stock, closeout stock, and produce departments

Responsible for accurate count of cash drawer of up to $1000

Supply information to customers about products

Ensure customer service and resolve concerns