Customer Account

MINAL ARVIND ANGANE

***/*, ****** **** ***. LTD.

Near Hanuman Mandir,

Navghar Road,

Bhayandar - East. Mumbai – 401105

E-mail: *****.******@*****.*** Res No: 91-022- 28144753

Mobile No: +91-983*******

OBJECTIVES:

Seeking a challenging position in a reputed organization which will help me to grow professionally as well as on the personal front. To render an efficient and effective service to the organization so as to aid the company in reaching its height of success.

WORK EXPERIENCE:

HDFC BANK LTD; Mumbai.

On the Roll of ADFC Pvt Ltd. (April-2007 to 30 June-2014)

Officer Processing

Responsible for Checking KYC documents. of Saving and Corporate Accounts.

Responsible for opening saving and Corporate Accounts of customers.

Open new Saving a/c, Special Saving a/c, Senior Citizen a/c, HUF a/c, Kide a/c, Staff a/c,etc.

Coordinating with the branches to resolve discrepancies on the a/c opening applications and KYC documents.

Open new Fix deposit & Recurring Deposits Accounts of customers.

Processing of FD & RD Closure as well as Renewal request.

Responsible for Issue of Cheques to customers with customer letters.

Open new Customer Id.

Funds transfer of old account to new Account & Banks securities to new a/c.

Set-up Standing Instruction to Recurring Deposits.

Processing a Transfer of Account request.

Processing of Closer of Saving & Current Accounts.

Debit card Linked to new account and Delinked from old account in DCMS software system.

Addition, Deletion of Joint Applicants as well as Nominees.

Online Modifications as per request (Address, Contact no’s, E-mail id etc.).

Linking and Delinking of FD's in Flexcube.

Handling Net Banking facility given to the customers.

Registering customers for Insta Alerts facility maintained in the Flex Cube Software.

Handling transaction related to Direct payment like electricity, telephone bill etc.

Processing Debit cards & ATM cards requests of the customers after verifying the signature.

Registering customers for TPT (Third party Transfers) of fund.

Uploading daily Dash board MIS.

Possessing excellent leadership qualities and maintaining weekly MIS.

Extensive expertise in handling the e-mail & telephonic queries raised by the various branches.

Allocation of work to the team and reconciliation of the completed volume.

Reviewing and revising processes towards enhancing controls, reducing error rates and improving TATs.

Measure, monitor and control errors with a view to minimize the errors and improve process efficiency.

Analyze data, draw conclusions and construct Senior Management reports.

INSTITUTE OF BANKING PERSONNEL SELECTION (IBPS); Mumbai.

(From Aug 2006 to Jan 2007)

Trainee Accounts-clerk

Maintaining Advance Register.

Processing monthly salary of the employees.

Preparing Bank Reconciliation Statement.

Preparing payment voucher.

Helping senior in work of Income tax, Annual audit etc.

ICICI BANK LTD; Mumbai.

(From Nov 2005 to March 2006)

Financial Counselor

Financial counseling to the customer in ICICI BANK regarding Mutual fund, Gold, Shares Investment etc.

Arrangement of financial counseling workshop in different areas.

EDUCATIONAL QUALIFICATION:

No

Credentials

Year of Passing

Examination Board/University

% Secured

1.

B.Com

2005

MUMBAI UNIVERSITY

61 %

2.

H.S.C

2002

MAHARASHTRA STATE BOARD

67 %

3.

S.S.C

2000

MAHARASHTRA STATE BOARD

61 %

COMPUTER QUALIFICATION:

• MS Office & Financial accounting with Tally.

OTHER QUALIFICATION:

• English Typewriting ‘A’ Grade

(Maharashtra State Bureau of Examinations; Pune)

Marathi Computer Typing.

PERSONAL DETAILS:

Date of Birth : 24th June 1984.

Languages Known : English, Hindi and Marathi.

Hobbies : Cooking and Listening Music.

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Place: Mumbai (Ms. Minal Arvind Angane)

Date:

Contact this candidate