Kendra G. Beamer **** Eunbanks Dr.

Lake City, GA 30260

acru75@r.postjobfree.com 770-***-****

A highly qualified, results driven self starter with extensive knowledge of the Transportation Industry. Experience includes accounting, accounts receivables policies and procedures, credit and collections, cash management, freight claims, billing, traffic / rating and customer support.

Experience:

2012 – 2015 Manager of Quality Assurance and Accounts Receivable

Benton Global, LLC Atlanta, GA

Benton Global, LLC, a 50 million dollar LTL Transportation carrier operated in multiple states.

Key member of management responsible for overseeing the day to day activities for collections, receivable performance, accurate invoicing, customer adjustments, and cash applications for all company billing accounts.

Directed the work flow, supervised and trained the AR staff.

Managed several thousand AR accounts.

Provided leadership and support to sales, IT and Customer Service on projects to improve business processes.

Negotiated customer contracts for profitable implementation.

Established and controlled credit limits and payment terms in accordance with the company’s policies and procedures.

Uncovered $ 250,000.00 of un-invoiced freight bills where there was additional revenue to be realized.

Successfully maintained bad debt at 87%.

Achieved 1 million weekly target collection goals.

Reduced outstanding A/R over 97% from July 2014 to July 2015.

Analyzed bad debt, reconciled the collection accounts and prepared monthly status reports for the Vice President and Controller.

Managed escalated collection efforts, researched disputed amounts and resolved complex customer concerns.

2005-2012Corporate Freight Claims Manager

Benton Express, Inc. (purchased by Benton Global) Atlanta, GA

Was instrumental in saving the company over 1.5 million dollars in claims per year.

Investigated and resolved freight loss and damage claims.

Successfully managed to have the lowest claims ratio in the industry for 7 years.

Designed and implemented claims prevention program training for the operations staff.

Supervised and responsible for all locations OS&D process.

Communicated NMFC with customers regarding packaging and assisting customers with loss and damage prevention programs within their company.

2010-2012Operations Office Manager

Benton Express, Inc. Atlanta, GA

Supervised all facets of the dock operation.

Supervised P&D / Line Haul Dispatch.

Evaluated P&L for operations, implemented savings programs.

2009-2010Centralized Billing Manager

Benton Express, Inc. Atlanta, GA

Developed and managed billing staff for all customers and Interline accounts.

1998-2005Customer Support Manager / Interline Specialist / Rate Specialist / Weights and Inspections

Managed Customer Service Department concerning customer concerns, tracing, weights and inspections, NMFC, rating, dispatch, invoice audits and Interline payables.

Direct contact for contract infractions, rating, freight claims and concerns with all contract agents.

NMFC and SMC policies and procedures implementation through out the company.

Analyze accounts for profitability, adjust the rating provisions (discounts and mileage) to fall within a profitable margin.

Design and implement training for all facilities concerning Weights and Inspections to ensure profitability.

Education: Clayton State University Morrow, GA

Certifications: SMC Transportation Contract Law Atlanta, GA

Peachtree Accounting Atlanta, GA

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