Business Development Manager
Resume:
RUPA JHA Curriculum Vitae
Al Nahda
Near Zulekha Hospital
P.O. Box No. 237152 Phone: +971-*********
DUBAI (UAE) email: ***.****@*****.***
Career Objective
To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent skills as a Professional, use and develop my aptitude to further the organization’s objectives and also attain my career targets in the progress.
Business Development Manager
Result oriented, proactive and hardworking professional with more than 10 years of achievement driven experience in Operation, Sales, Networking, IT and Business Development.
Hands on experience in financial planning, marketing, quality management and manpower supervision.
Understanding all the aspects business process and sales activities.
Up to date knowledge of latest technologies advancements, regulations, guidelines and statutory compliances in the industry.
Effective strategy planning, outstanding communication skills, verbal as well as written coupled with exceptional presentation skills.
Strong team builder with proven ability to motivate team members towards achieving sales targets.
Excellent client management skills with the innate ability to build strong, lasting and mutually beneficial relationships.
Professional Experience
Nilai International IT Solutions (DUBAI, UAE)
IT Consultant
(Since- June /2014 - till date)
Responsibilities:
Assisting with the IT related content and distribution of the monthly newsletter that is sent to prospects and clients
Any other relevant duty as assigned by the Manager to assist with the smooth running of the Company.
Analyze and diagnose software errors in existing processes, design and develop new applications as required, and propose new application designs and solutions.
Lead Generation
Client calling and email marketing
Social media marketing
Client meeting and understanding requirements.
Consulting with technical team regarding client requirements and
help them make customized solution as per client needs.
Conducting demo sessions
Sending quotation and invoices.
Negotiations and deal closing
PR Activities with clients and associates.
Representing company in international forums, exhibitions,
conferences, trade fairs and summits.
Enrolling students for online tutoring from schools of all
curriculums.
Visiting schools and giving demo sessions to students and
staffs.
Coordinating with the tutors available and organising one to
one tuitions for foreign languages, Science and maths subjects,
SAT preparations, Ielts preparation and other technical courses.
Taking feedback from students and Parents about the
classes and enrolling them for further sessions.
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
Follow up on new leads and referrals resulting from field activity.
Identify sales prospects and contact prospects.
Develop and maintain sales materials and current product knowledge.
Establish and maintain current client and potential client relationships.
Identify and resolve client concerns.
To prepare marketing and advertising campaigns.
To provide regular follow up on enquiries received.
Nilai Institute of Engineering & Technology(Ranchi, India)
Head of Admissions
From June 2011 till May 2014
Responsibilities:
Plan short- and long-term cash flows and assess financial performance
Assist in preparing operating and investment budgets.
Counselling students and parents.
Advise courses to students on basis of profile and psychometric
tests.
Marketing and add campaigning in India, Nepal, Bhutan and
Myanmar.
Representing college in Education fairs and career counselling
workshops.
Visiting schools and colleges, conducting scholarship tests and
promotional activities.
Student data management.
Recruiting student advisors and consultants in different areas and
following up for better business.
Hostel management.
Transport management.
Conducting events, sports and skills development
programmes.
Training and placement activities.
Heading Student grievance cell.
Acharya Institute of Management & Sciences (Bangalore,
India)
Manager Admissions
From December 2008 till May 2011
Responsibilities:
Counselling students and parents.
Advise courses to students on basis of profile and psychometric
tests.
Marketing and add campaigning in India, Nepal, Bhutan and
Myanmar.
Representing college in Education fairs and career counselling
workshops.
Visiting schools and colleges, conducting scholarship tests and
promotional activities.
Student data management.
Recruiting student advisors and consultants in different areas and
following up for better business.
Hostel management.
Transport management.
Conducting events, sports and skills development
programmes.
Training and placement activities.
Heading Student grievance cell.
TASMAC (Kolkata, India)
Business Development Executive
From November 2005 to November 2008
Extended high-end technical support and ensured high guest's satisfaction levels through prompt resolution of their problems.
Ensureing all request, queries & complaints of customer are responded in timely and professional manner.
Make soft calls and fix appointments in coordination of sales and marketing team for prospective customer to visit.
Follow-up and track on customer queries.
Maintain record of all queries and related details in computer systems.
Providing back office support task.
1) Counselling students and parents.
2) Advise courses to students on basis of profile and psychometric
tests.
3) Marketing and add campaigning in India, Nepal, Bhutan and
Myanmar.
4) Representing college in Education fairs and career counselling
workshops.
5) Visiting schools and colleges, conducting scholarship tests and
promotional activities.
6) Student data management.
7) Recruiting student advisors and consultants in different areas
and following up for better business.
8) Conducting group discussions and personal interviews for MBA
admissions.
9) Assisting students in Bank loan formalities.
Spice Jet
Reservation Executive
Provide efficient guest service and optimize revenue.
Perform various customer service functions at the airport (check- in / boarding gate and ramp)
Perform allocation assigned as per the roster.
Check status of all flights including catering uplift and adjust as required.
Handle special situations and conditions. eg. - Flight disruption / cancellation / overbooking.
Carry-out the upgrades according to the guidelines in respect of overbooking.
Personally deal with denied boarded and off-loaded guests, irate guests on exceptional basis.
Ensure safe / efficient operation of all activities at the Airport.
Ensure all ground handling activities are conducted as per Airline standards and policies.
Passenger and Baggage Handling - The job involves extensive communication with passengers at the airport for booking, reservations, ticketing, complaint handling and passenger facilitation.
Key skills
Lead generation
Negotiations
Understanding requirements
Advising
Budget planning
Marketing
Personal relations
Counselling
Listening
Social media marketing
Presentation
Business development
Sales
Training & development
Human resource
EDUCATION
SUMMARY OF SKILLS
Microsoft office
Microsoft dynamics
CRM
HRM
ERP
Navitaire
Strategic Planning
Budget Planning
Team Leadership and Mentoring
Research Habits
Digital Savvy
Strategic Planning
Listening Skills etc
ACHIVEMENTS
Personal Information
Contact this candidate