Management
Resume:
PROFESSIONAL SUMMARY
Self-directed * years experienced Certified Child Welfare Case Management Professional and innovative thinker with a knack for developing creative solutions to complex problems.
AREAS OF EXPERTISE
Dependency Case Management
Transitioning Teens, Independent Living
ICPC/OTI and Inter-Country Case
Management Expertise
Facilitate Staffing and Conferences
Contract Management
Inter Governmental Coordination
Adoptions
Investigations Abuse Reports
Foster Home Licensing & Placements
FSFN, ASK & MindShare
WORK HISTORY
Foster Home Licensing Specialist
08/2015 to Current Broward County Community Based Care Agencies
Independent Contracting – This is simultaneous to below referenced career.
Licensing & Relicensing Foster Homes
Waivers and Compliance
Foster Home Visitations, bi-weekly, monthly and quarterly as assigned
Dependency Full Case Manager, ICPC/OTI Specialist
07/2007 to Current Center for Family and Child Enrichment Inc.
17801 NW 2nd Ave. Suite 204 Miami, FL 33169 305-***-**** Ext. 2750
Full Case Manager & ICPC/OTI Specialist with proven results in completion of cases in all aspects of case management.
ICPC Interstate Compact on the Placement of Children Specialization.
OTI Out of Town Inquiry Case Management Specialization.
Home Studies Specialization and Contract Retention.
Transitioning Youth from Foster Care.
FSFN Statewide Documentation System.
ASK (Agency Security Knowledge)
Developed treatments and casework programs for clients.
Supplied crisis intervention and substance abuse services to patients in the community.
Interviewed and evaluated clients, including conducting safety and risk assessments.
Testified at Dependency, Administrative and Appeals Hearings regarding patients' history and present behavior.
Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
Assessed clients for abuse and neglect and compiled documentation for court reports.
Helped clients understand their needs, strengths and contributing personal, social and economic factors.
Facilitated Team Meetings
Dually Diagnosed individuals expertise.
Wrote reports and case summaries and compiled work records, including required statistics.
Collaborated with court, law enforcement and community providers. Delivered comprehensive counseling services to children, adolescents and adults involved with child welfare and prevention services.
Trained in working with patients with Asperger's Syndrome and high functioning Autism.
Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams.
Coordinated client care from pre-admission to clients in hospitals with post-discharge follow-up and supported client and families in coping with problems resulting from severe illness.
Behavioral Health Technician
02/2007 to 07/2007 The Watershed
1000 NW 15th St, Boca Raton, FL 33486
BHT for an Addiction Rehabilitation Hospital.
Assisted patients with additions and mental health concerns.
Completed group sessions, assisted adjunct therapist with projects.
Assisted Psychiatrist with protected information.
Completed One on One Suicide watch for patients in need.
Research Coordinator and Assistant, Graduate Research Assistant, University Conference Clerk, University IT Student Support
01/2004 to 02/2007 State of Florida at Florida Atlantic University
777 Glades Rd, Boca Raton, FL 33431 561-***-****
Graduate Studies Research in Developmental Psychophysiology, Social Psychology, Complex Systems and Brain Sciences, Chaos Theory and Nonlinear Dynamics, with research in covert visual attenuation.
Planned and executed Research Coordination of the Program.
Gained essential knowledge of Human Research & Certification.
Resolved student participation turnover, which led to greater retention and higher
productivity.
Attended research conferences, supervision, departmental, and outside meetings and trainings as requested
Performed research with EKG's, Two-way mirror observational assessments, EEG's on subject in soundproof rooms, interviewing and recording data.
Presented original work at Psychology Conventions; Psychology of Empathy.
Maître D' St. Andrews Country Club
01/2003 to 01/2004 17557 W Claridge Oval Boca Raton, FL 33496 561-***-****
All special events coordination
Reservations
Front of House responsibilities
Arrange and complete specially requested club house corporate meetings, dinning experiences and holiday events
Server when required and train as needed.
Room Service Server, Banquet Server & Restaurant Café 5150 Server at the Marriott
01/2001 to 01/2003 Marriott 5150 Town Center Circle Boca Raton, FL 33486 561-***-****
All Food and Beverage Hospitality experience in a full service hotel
Fine dinning, Customer Service, Banquets and Special Events, Special accommodation preparations.
EDUCATION
2007 Professional Certification: Child Welfare Case Manager # 1015 - Family Services Counselor DCF via University of South Florida - Tampa - Miami, FL location offered at the 401 State Building- State of Florida Board Credentialing
2006 Bachelor of Arts: Psychology
Graduate Studies & Internships: Psychology Complex Systems and Brain Sciences
Florida Atlantic University - 777 Glades Rd, Boca Raton, FL 33431 561-***-****
Studies Abroad: South Africa, Zimbabwe, and Botswana
Clubs: Multicultural Affairs Club, Scuba Diving Club Treasurer, and Soccer Referee
Volunteer: Volunteered with the Office of Students with Disabilities
AFFILIATIONS
CWLA - Child Welfare League of America
NASW - National Association of Social Workers
CERTIFICATIONS
CWCM - Child Welfare Case Manager #1025
CWLC- Child Welfare Licening Counselor # CW-010***-****
CFSW - Certified Financial Social Worker
BHT - Behavioral Health Technician
Family Counselor – via DCF
Finger Print Background Clearance Maintained
Liability Insurance - Driver's and Professional
HIV Training
Adult/Infant CPR AED & First Aid Certified
HIPPA, Security and all relevant Certifications of Confidential Information.
ACCOMPLISHMENTS
Florida Secretary of Department of Children and Families, Mike Carroll, Forwarded Letter of Commendation
Piloted the remote business intelligence software MindShare Program.
Participated in implementation of the Georgetown Project (Crossover) Youths-
Georgetown University.
Special Recognition for Home Study Documents Safety Assessments. Originally utilized as a model to train the company until followed by Miami-Dade and Monroe Counties adoption of the Unified Home Study.
ADDENDUM
AREAS OF EXPERTISE
Court and Legal Proceedings
Legal Research Specialization
Dependency Court
Criminal Court
Family Court
Juvenile Delinquency Court
Current State Statues (CH.39)
Legal Document Writings
Testifying
Administrative Hearings
Appeals
ICPC/OTI & Inter-Country Case Management
ICPC/OTI Home Studies
ICPC/OTI Courtesy Supervision
ICPC/OTI Case Plan Assistance
ICPC/OTI Placements & Adoptions
Inter-State, Inter-County Court Testifying
Inter-Country Dependency Case Judicial Systems Experience: i.e. Federation of Russia, Brazil, Panama, The Netherlands and Nigeria.
ICPC/OTI Intake and Outgoing experience requirements i.e. 100A, 100B, Regulation 7 Adam Walsh Checks.
Routine correspondence with Tallahassee Point of Contacts of ICPC Liaisons
Staffing and Conferences
Conduct Multi-Disciplinary Staffing
Permanency Staffing
Case Plan Conferences
Unannounced Home Visitations
IEP’s
Educational
Citizen Review Panels (CRP) Testifying
Assessments
Psycho-biosocial Assessments
Depression Assessments
Comprehensive Medical Assessments
Parent/Child(ren) Supervised Visitations
BHOS Community referral linkage to clients and Providers
CBHA Consults LOC Staffing
Structured Decision Making (SDM)
Quality Parenting Initiative (QPI)
Substance Abuse Screening
Human Trafficking Screening Tool (HTST)
Commercial Sexual Exploitation of Children (CSEC)
Contract Management NPO, Community Based Care
COA Expertise
RFP's Request for Proposals
Negotiations
CQA Compliance Quality Assurance
OCS State Agreement Expert
CQI Continuous Quality Improvement
Performance scorecard for day to day Tracking
Fiscal Year Audit Analysis and Reorganization experienced
Business Intelligence Analytics
Software/Hardware with Remote Device Capture-Photo, GPS Date/Time Stamping
Risk Mitigation via Data Analytics, specifically MindShare
Investigations Abuse Reports
Call In’s
Removals Experience
Intakes ISS Staffing
Sexual Abuse
Abandonment
Neglect
Physical Abuse
Environmental Hazards
Substance Abuse and/or Distribution
Medical Neglect, Emotional Abuse
Domestic Violence
Egregious Expedited TPR Abuse
Child Deaths Response
Community Based Care Program Operational Management Knowledge
Contract Management Requirements for Renewals
RFP’s
State Legislative Tracking and Advocacy
Tracking Committee on Children, Family and Elderly
Affairs
Grants and Contracts Knowledge
Public Procurement Program Management Expenses and Funds Allocation Protocol
Bidding under Cone of Silence.
All Case Management Unit Specialization Abilities
On-Call Procedures, Emergency Response and Critical Incident Reporting
Employee Retention
ERISA & FLSA expertise
Professional Liability Knowledge
Employee Retention Specialization
Inter-Governmental Collaborations
INS
Social Security Administration
US State Department Home Studies, Repatriations
Consulates Abroad Staffing
Other County Government Cooperation
Unaccompanied Minors Refugee Programs
Dependency Case Management Court
TPR Trials
Permanent Guardianship
APPLA, Aging Out of care
Extended Foster Care
Complex Medical Cases & ADP cases
High Risk Cases
Expedited TPR
All Legal Document and timing
requirements and E-Filing
Voluntary Protection Cases
Crossover Youth Practice Model
Shelter Hearings Proceedings
Dependency Petition Proceedings
Case Plans Creations and Proceedings
Judicial Reviews Proceedings
Termination of Parental
Rights Proceedings, Burden of Proof and Reasonable Efforts testifying
Adoptions
Adoption Finalizations
Within Jurisdiction,
ICPC & OTI Adoptions
Adoptions Packets, Procedures, Case Management
Child Studies
Private Adoptions
Adoption Review Committee Testifying
Medical and Dental
Compliance of Service Timeframes
Social Security Disability
Administrative Hearings and Appeals
HIV
Complex Medical Cases
Psychotropic Medications & adherence to
Court Order compliance
Marchman Act
Baker Act
Recovery and Additions both out-patient and in-patient visitations and Case Management
Co-occurring Mental Health Management
Suicide Prevention Suicide Watch
Foster Home Licensing
Licensing and Relicensing foster home
Waiver and Compliance
Home Studies
Foster Home Visits
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