Manager Service
Resume:
RESUME
RAJKUMAR.K.B
S.M.Palayam
Coimbatore – 641 029.
Tamil Nadu, INDIA.
Mobile: +919*********
Land Line: +91422 – 2644080
Carrier Objectives:
To get associated with a modernized Unit and to give my innovative thoughts towards the growth
of the concern, to gain satisfaction thereof.
Education Qualification:
Bachelor’s Degree in Mechanical Engineering from Bharathiar University(1984-1988),Coimbatore,
Tamilnadu.
Elective A: Basics of Machine Tool Design
Elective B: Alternative Energy and Resources Engineering.
Project: Design of Diesel Engine.
Computer: MS Office
Carrier Experience:
1988 – 1990 Trainee in Maruti Service Station, Tirupur.
1991 - 1997 Textile Garments Factory, (own Business), Tirupur.
1997 - 2000 Power Laundry Unit, Mettupalayam (own Business), Tirupur.
2000 - 2001 As Supervisor in Angu Auto Service, - Dindigul
( Telco Authorized Service Centre )
2001 - 2003 As Service Engineer In S.K.Motors – Dindigul
2003 - 2005 As Senior Executive Front Office and Customer Care
(04.08.2003 - 31.3.2004)
Promoted as
Asst Works Manager + Body shop In charge
(01.04.2004 – 22.04.2005)
CAI Industries Ltd, Coimbatore.
M&M Dealership
2005 – 2009
As Service Manager (22.04.2005 - 01.10.2008)
Promoted as
DGM Service & Spares (02.10.2008 – 31.12.2009)
Susee Automobiles P ltd, Madurai
M&M Dealership
2010 - 2010
As Sr.Service Manager (01.01.2010 – 15.03.2010)
Kodai Cars P Ltd., Tirunelveli.
M&M Dealership
2010 – 2013
As AGM Service & Spares (20.03.2010 – 30.05.2012)
JaiKrishnaa Autosales P Ltd, Coimbatore.
Maruti Dealership
2013 - 2014
As GM Service & Spares (04.06.2012 –31.12.2013)
GEM Motors, Coimbatore.
TATA & FIAT Dealership
2014 - 2015
As Group GM Service & Spares in
Sri Amman Cars India P Ltd., Hosur. (Maruti Suzuki )
From 2015
As Group GM Service in
SJB Automobiles P Ltd., Coimbatore. (Mahindra & Mahindra)
Objective :
Head Service and Spares
Overall experience in Workshop Management,
Customer Satisfaction with Dealer Profitability
Training Attended:
2004 - Service Advisor Module in MILE Nasik
2005 - Scorpio Training Course in MILE Bangalore – 2nd Rank
2005 - Service Manager Course in Bangalore
2005 - Soft Skill Programme in AO Chennai
2007 – Soft skill Programme in AO Chennai
2007 – Service Manager Course in MILE Nasik.
2008 – Dealer Profitability Programme by Transforma Chennai
2008 – Sar Uttaka Challo Programme by Transforma Coimbatore.
2008 – CII Programme for Workshop Management- Madurai
2008 – CII Programme for Waste Management –Madurai
Achievements;
Best Performance Award –Susee Madurai
-Trip to 2008 Auto Fair Delhi
MDEP All India 5th Place
Top Performer Maxicare F09 –Trip to Thailand 2008
Top Performer All INDIA No1 in Maxicare Programme -3 Times.
Platinum Award in Jaikrishnaa Maruti – First time
. All India no 1,TATA in JDP Syndicate 2012
Extra Curricular Activities:
District Rally in Two Wheelers
5th Scissors Action Rally in Two Wheeler Class
6th Scissors Action Rally in Four Wheeler Class
References:
Mr.C.P.Sriniwas,
Senior Manager Technical Support,
Volkswagan, Pune. Mobile no: 099********
Mr.M.VIKRAM,
Sr.Manager Customer Support,
TATA Motors, Chennai., Mobile no: 098********
Mr. R.L.Dias, GM - BMW
Kun Exclusive Chennai. Mobile no: 098********
Personal Details:
Fathers Name : Balasubramaniam.C
Sex : Male
Date of Birth : 26.09.1965
Martial status : Married (wife – Housewife)
Children : 2 sons (Elder Son Completed BE .,EEE ;
Younger Son BE Automobile working in M/s Jayem Automotive R&D Division for TATA, Coimbatore.)
Driving License : 2W & 4W (Transport)
Passport No : G7225838
Place: Coimbatore Yours Truly
Date : 20.08.2015
Rajkumar.K.B
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