Ronald Smolen
North Royalton, OH *****
216-***-**** ********@*********.***
Profile
An effective professional with a history of consistent performance in increasing customer base and developing existing accounts for maximum sales and company profits. Emphasis on targeting client objectives and customer satisfaction as a means toward growing revenue and retaining customers. Outstanding networking abilities and negotiating skills; strong ability to find creative, successful solutions for a win-win situation.
Detail Oriented Customer Retention Problem Resolution
Account Management Flexibility Presentation/Negotiating
Account Building Networking Strong relationships
Professional History
Alaskana Contractors, North Royalton, OH
Real Estate Portfolio Manager, 1999-present
Managed all aspects of construction business including property management
Coordinated and exercised authority to approve and make payments of invoices, balanced annual budgets
Hired up to 10 employees/subcontractors to fulfill routine maintenance and capital improvement projects
Analyzed real estate market data and performed financial analysis of project costs
Negotiated lease renewals/extensions, lease amendments, collected rents, met with legal counsel
Mediated tenant disputes with effective problem resolution techniques for up to 1,200 residences at a time
Huntington National Bank, Cleveland, OH
Banking Specialist, 2011-2012
Marketed and sold small business loans, mortgages, and investments to each unique customer to deliver enhanced profitability and increased market footprint for bank while satisfying customer needs
Identified new business opportunities by canvassing, networking and re-establishing customer relationships
Grew customer base by 17% over previous year resulting in significant profit for the bank
Handled transfers of millions of dollars with ease, confidence, and efficiency
Analyzed financial assets, property assets, transaction management and relationship management
Francis Property Investments, North Royalton, OH
Real Estate Manager, 2001-2010
Solicited investment funds to develop a real estate portfolio
Networked, developed business and exchanged ideas with other members of Real Estate Investors Association of Northern Ohio (REIANO)
Displayed good decision making in midst of shifting market trends
Utilized creative problem solving skills to achieve goals for both investors and home buyers
Demonstrated ability to close deals
Davey Resource Group, Kent, OH
Environmental Consultant 1999-2000
Consulted with government, public and private companies on wide variety of environmental concerns
Performed environmental site assessments (ESA), Wetland Delineations, Phase I/Phase II Reporting
Technical report generation, site visits, field work, lab correspondence
University of Alaska, Fairbanks, AK
Student Employee, 1995-1999
School of Land Resources Management research assistant in lab and greenhouse environment
Office of Financial Aid assisting fellow students with financing their education
United Parcel Service, Middleburg Heights, OH
Environmental Manager, 1989-1994
Supervised 7 employees in completing all daily tasks related to fleet of 265 delivery vehicles
Prepared fleet each morning with emphasis on efficiency and productivity
Recorded gas and oil usage daily, keeping detailed logs, managed 10,000 gallon weekly consumption
Monitored mechanical reliability of fleet while scheduling preventative maintenance
Maintained professional appearance of all fleet vehicles
Education and Development
HONDROS COLLEGE, INDEPENDENCE, OH
State of Ohio Real Estate Courses Requirement, 2015
Series 7 Financial Advisors Coursework, 2015
Cleveland State University, Cleveland, OH
Graduate Classes in Urban Finance, 2011-2012
University of Alaska, Fairbanks, AK
B.S. Natural Resources Management, 1998*
A.A. Social Sciences, 1998
Networking Affiliations
Real Estate Investors Association of Northern Ohio, 2004 to present
Padua Franciscan High School Alumni Association, 1993 to present
The Cleveland Museum of Art
References Available Upon Request