Administrative Assistant Sales

Karleen Sebastian

*** ******** ******, ***. ** Brooklyn, NY 11225 M: 917-***-**** E: *************@*****.***

Vibrant, dedicated, results-oriented professional with over 18 years experience in providing exemplary administrative support. Proven ability in coordinating office management and special projects with a high degree of efficiency. Maintain proper lines of communication by serving as primary point of contact for managers, clients and vendors. Maintain excellent written and verbal communication skills, problem resolution abilities, with a high level of confidentiality.

PROFESSIONAL EXPERIENCE

2011-2014 Executive & Personal Assistant to Chairman and Chief Executive Officer

World Business Lenders, New York, NY

Assisted Chairman and CEO in all professional business and personal matters daily and provided daily activity reports on status of all activities (requests, open items, etc.). Kept CEO up-to-date on critical issues and provided general information about less critical topics. Planned and executed domestic and international travel. Excellent networking, negotiating and political and diplomatic skills. Skilled at developing and maintaining personal, social and business relationships representing the CEO. Managed all personal matters for CEO and family including arranging decadent high profile parties, banking, etc. Highly skilled at follow-up and closing the “loop” leaving no action items “hanging”.

2002 – 2011 Executive & Personal Assistant to Chairman and Chief Executive Officer

MortgageIT Holdings, Inc., New York, NY (Subsidiary of Deutsche Bank)

As key administrator and liaison supporting the Chairman and CEO in all professional business and personal dealings, I translated requests and indirect requirements into achievable goals and managed the process through which these objectives were met in a timely manner and with high performance standards. Resolved crises and maintained status reports. Supported CEO with philanthropic activities. Maintained accountability and accepted responsibility: Provided daily activity reports on status of all activities (requests, open items, etc.). Experience in planning extensive domestic and international travel. Performed well under extreme pressure and managed crises. Excellent networking, negotiating and political/diplomatic skills. Skilled at developing and maintaining personal, social and business relationships representing the CEO.

1999 – 2002 Assistant to President

Visiting Nurse Services of New York, New York, NY

Planned, organized and coordinated the day-to-day operations and administration of CCDC. Responsible for preparing, monitoring and maintaining the department budget. Processed check requests, purchase and stock requisitions, invoices and expenses, and managed office inventory. Tracked all expenses and produced various reports to the President. Prepared correspondence and initiated actions on matters other than those requiring specific attention of the President. Coordinated events, meetings and travel arrangements. Managed contact/address database and maintained office schedules. Monitored assignment of computers, cell phones and pagers. Assisted in recruiting and training of administrative staff for the department. Coordinated and prepared VNS CHOICE and VNS CCDC Board meeting materials for Board members and executive staff. Attended and took Board meeting minutes.

1996 – 1998 Administrative Assistant

VISA USA, New York, NY (Temporary Assignment for Manpower, Inc.)

Supported two Senior Vice Presidents, which included calendar management and scheduling, travel arrangements, phones and correspondence. Coordinated special projects, proposals and spreadsheets. Assisted with creating, coordinating and producing presentation materials including extensive graphics. Created and maintained client database for use in promotional mailings. Compiled, generated and furnished sales activity reports. Coordinated planning of trade shows.

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1995 – 1996 Administrator to Operations Director for NE Region

CISCO Systems, Inc., New York, NY (Temporary Assignment)

Supported the Director of Operations and multiple Account Managers with drafting, editing and preparing memoranda, letters, proposals and spreadsheets while maintaining flexibility with changing workloads. Coordinated seminars and travel arrangements. Attended meetings and participated in conference calls. Compiled, generated and furnished detailed sales/inventory projection and forecast reports. Acted as liaison between Ops. Director, senior management, staff and external vendors.

COMPUTER SKILLS

Microsoft Word for Windows, Microsoft Power Point, Microsoft Excel, Microsoft Outlook, PageMaker, FileMaker Pro, Access, Adobe Acrobat, WordPerfect for Windows, Lotus 123, D-Base

EDUCATION

Basseterre Girls’ High, St.Kitts, WI – Academic

Laney College, Oakland, CA – Licensed Vocational Nurse (LVN)

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