**** * **** ****** **. Meridian, ID ***** 208-***-**** acrtex@r.postjobfree.com

Richard Malm

Objective

After owning and operating multiple successful businesses over the last 17 years, I am seeking a sales position that allows me to utilize my considerable sales and business management experience to deliver significant revenue and contribute to the financial security of an organization. Professional Accomplishments

Revenue generation and business growth

Supervised, trained, and participated directly in a sales organization, which increased yearly revenues from $36,000 to $4 million over a five year span.

As a member of a ten person sales force, through direct sales efforts, I personally contributed 41% of total revenue production over a six year period of time.

Attained a six year 92% direct closure rate for client tours compared to a company average of 56%.

Strategic sales planning and execution

Through research, direct sales, and business to business relationship building, opened two Assisted Living Facilities in two months 100% occupied upon licensure.

Over a six month span increased overall facility census in a struggling region from 58% to 100%

Researched and navigated Medicare certification requirements which resulted in gaining approval for 5 Hospice Branches.

Training and Development

Developed a training and empowerment program for operational staff that increased monthly sales contacts from 800 to 2100, resulting in a first month start of care increase of 61% over the previous 5 year high.

Developed and taught the sales training program for two organizations utilizing elements of challenger and consultative sales techniques.

Employment History

2/09-8/14

6/11-8/14

President

Vice President of Affiliate

Operations

Auburn Crest Hospice

Ashley Manor

3/07-6/11 Director of Operations Ashley Manor

2/05-3/07 Director of Sales & Marketing Ashley Manor 9/97-2/05 Regional Sales Director Ashley Manor

Education

Idaho State University Generals Pocatello, ID

References are available on request.

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