Proven Skills and Abilities

- Strategy Development - Process/Procedure Development

- Contract Negotiations - Safety Management

- Quality Oversight - Maintaining Excellent Customer Relationships

- Regulatory Compliance - Training Programs

Experience

Rapid Displays, INC – Chicago, IL – Corporate Transportation Manager 1995-2015

Directed all logistical, supply chain, and transportation functions across all 3 locations nationwide, including leadership for 100 personnel and 6-person management team.

Research/ negotiate contracts to control cost internally for customers while ensuring high service standards. Create, coordinate and manage schedules. Partner with management team to review and adapt production schedules and manage costs. Coordinate intradepartmental communication daily. Track and monitor costs; maintain and leverage complete knowledge of DOT/carrier requirements, policies and procedures. Organize and coordinate safety team to ensure compliance with operating procedures. Manage invoicing and review production orders; identify and capitalize on cost-saving opportunities. Provide training, direction and mentoring to employees.

Key Achievements:

Identified and seized cost-saving opportunities that resulted in $300,000 in savings annually.

Defined and implemented shipper standards and communication procedures, ensuring maximum customer satisfaction.

Contributed to gaining new customer accounts by providing accurate shipping information and cost for sale presentations.

Created and implemented daily procedure for assuring management accountability.

Demonstrated a willingness and ability to hold carriers accountable for services.

Achieved a 25% increase in departmental productivity over 2-year period by using industrial engineering methods.

Contributed to the achievement of 35% reduction in annual operating costs by streamlining staffing and implementing more efficient purchasing methods.

Participated in planning and the set-up of new office management team in California facility.

FEDEX Ground/RPS – Bedford Park, IL –

Manager, Linehaul/Safety/Maintenance 1991-1995

Hub Operations Shift Manager 1988-1990

Dock Supervisor 1986-1987

Consistently promoted to ultimately manage inbound/outbound line haul operations for one of organization’s top 3 locations nationwide.

Established, developed and managed effective relationships with 150 independent line haul contractors and 300 associated drivers; supervised 8-person supervisory team and 6 administrative personnel. Interacted with customers to coordinate pickups, transport, and deliveries; resolved complaints. Assured employee compliance with goals, policies, and procedures; managed reporting functions. Teamed with dock management to ensure seamless workflow for inbound/outbound freight; sourced, secured, and audited trailer/tire vendors. Managed, audited DOT and other required documentation; operated equipment as necessary.

Key Achievements:

Developed and produced line haul administrative manuals and procedures as necessary to ensure consistency.

Created and implemented daily communication log, ensuring key information was available to all shift employees.

Analyzed and redesigned office to improve space utilization and efficiency.

Successfully met challenge involving driver shortages, sourcing alternative groups to fill need.

Led teams that achieved 4 million miles with perfect safety record.

Pioneered and led effective, safe triple-trailer operation across 2 states, providing significant cost reduction with no loss of service or safety.

Mentored and grew 8 new managers with line haul operation and directed the opening of 4 new facilities.

Education

Pennsylvania State University – University Park, PA

BS in Business Administration/Logistics

Professional Development:

Interaction Management Leadership Education and Development (LEAD)

Numerous Transportation Management Courses Throughout Career

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