Manager Management

Barbara Atkinson

602-***-**** ****************@**********.***

Collaborative, consistently outstanding performer with excellent communication and project management skills. Extensive experience in all phases of the systems development life cycle, business process engineering, requirements analysis, technical documentation, use cases, data management, and SQL.

Experience

Business Systems Analyst, Arizona Department of Transportation, January 2015 – Present

Contract Business Analyst on the Arizona Department of Transportation Motor Vehicle Division legacy system replacement project to migrate all motor vehicle system functionality from an antiquated IMS PL/1 environment to a .Net SQL Server environment. Working in a hybrid Waterfall / Agile Scrum environment, collaborate with users and technical staff to identify and define business requirements and system functionality enhancement opportunities for interfaces to MVD systems, including AAMVA products, court convictions, mandatory insurance, and third party title and registration. Document existing business rules and processes by evaluating PL/1 code. Clarify system, workflow, process, and data needs. Create UML models, use cases, functional requirements, process flow diagrams, and user acceptance criteria to produce sprint-ready scalable solutions.

Operations and Marketing Consultant, One Source Advisors, March 2010 – January 2015

Implemented and supported an automated business management system built in SQL Server that enabled a 120% business expansion. Defined and evolved internal processes and procedures, facilitated vendor relationships, and created a definitive brand communicated through traditional advertising, public relations, internet marketing, social media marketing, and customer relationship management. Identified and monitored key performance indicators.

Alternative Asset Consultant, March 2004 – March 2010

Evaluated business plans for flaws and funding source compatibility. Guest speaker for alternative asset investment due diligence and cost segregation strategies. REALTOR®, Certified Negotiation Expert, passed the Series 65 (Investment Advisor Representative).

Senior Manager and Enterprise Oracle DBA, Equant, April 2000 – May 2004

Manager/Technical Lead for a virtual global production database administration team in a high transaction replicated Oracle environment with 18 members located in six data centers. Production system escalation point responsible for leading collaborative efforts across multiple teams in a matrix environment, standardizing operations policies and cross-data center operating procedures, team management, project and release planning, and ensuring service delivery met or exceeded service level agreements.

Senior Database Administrator, Perot Systems, Inc. June 1997 – April 2000

Team Lead/Senior Database Administrator supporting multiple customer accounts with heterogeneous Oracle operating environments in both local and remote data centers. Responsible for machine and software configuration, license management, determining business and system requirements, communicating technical issues to non-technical internal and external customers, facilitating technical team growth, and ensuring technical issues were resolved within service level agreement timeframes.

Database Administrator, LCI International, May 1996 – June 1997

Oracle DBA supporting OLTP and data warehouse Development, QA, and Production environments.

Database Application Developer, Independent Contractor, 1989-1996

Identified and documented business requirements, created technical specifications, designed relational databases, designed applications, develop applications, coordinated user acceptance testing, and provided production support for systems across platforms and industries using the Capability Maturity Model as a process guide. MCI (1993-1996), American Red Cross (1994), Discovery Communications (1993), Mobil Corporation (1989-1993), Marriott Corporation (1988).

Education

Northern Arizona University, Bachelor of Arts, Business Administration, Phi Kappa Phi, Summa Cum Laude

Rio Salado College, Associate, Business Administration, Phi Theta Kappa

Software

Microsoft Suite (Word, Excel, PowerPoint, Outlook), Microsoft Access, Visual Studio, Visio, TFS, SQL, PL/SQL, Oracle, SQL Server, Infusionsoft, Photoshop, HTML, WordPress, Constant Contact, Big Commerce

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