Jocelyn Estrada
Patient Account Rep I - RURAL MERTO
Phoenix, AZ
************@*****.*** - 480-***-****
Seeking a challenging and long term opportunity in an organization where my skills and qualifications would be utilized to their full potential and will allow me to become a contributing member of a successful team. WORK EXPERIENCE
Customer service Representative
Sonora Quest - Tempe, AZ - 2014 to 2015
2014
• Answer patient calls
• Verify insurance information and ensure the insurance information provided gets billed out correctly.
• Verifies each account it correct if not correctit as quickly as possible Patient Account Rep I
RURAL MERTO - Scottsdale, AZ - 2013 to 2014
Data Entry
• Responsible for accurate and timely billing of electronic medical insurance claim
• Verifies correct Third Party coding to ensure prompt payment Medical Biller
MOLLEN IMMUNIZATION CLINICS LLC - Scottsdale, AZ - 2011 to 2013 Performing high volume data entry of medical insurance and medical billing information
• Responsible for accurate and timely billing of electronic and hardcopy medical insurance claims
• Review consent forms to verify proper reimbursement and make adjustments as necessary
• Verifies correct Third Party coding to ensure prompt payment
• Work directly with patients and clients to resolve billing and/or payment issues Human Resources Administrator
MOLLEN IMMUNIZATION CLINICS LLC - 2011 to 2011
2011
• Receives and reviews employment paperwork againis document checklist
• Contact candidates via telephone and/or email to request additional information
• Process rehire applications
• Performs final review of employee paperwork, assigns employee ID1111
• Performs other duties and responsiblities as assigned Administrative Assistant
MOLLEN IMMUNIZATION CLINICS LLC - 2009 to 2011
Prepare letters and documents using word processing.
• Handle outgoing mail and distributes incoming mail.
• Create and maintain computer and paper based filing systems, For records and patient files.
• Answer telephones using appropriate etiquette.
• Operation of standard office equipment such as postage machine, Scanners, faxes etc.
• Data entry with patient files.
Concessions Cashier
CENTERPLATE - Glendale, AZ - 2009 to 2009
2009
• Cashier.
• Clean the concession stand after the game.
• Serve food and beverages.
• Watch for signs of intoxication.
Security Guard
CODE 4 SECURITY LLC - Surprise, AZ - 2008 to 2008
2008
• Wrote daily reports.
• Secured apartment complexes.
• Watched for any suspicious activity.
EDUCATION
Glendale Community College
college prep
Peoria Accelerated High School
ADDITIONAL INFORMATION
SKILLS
• Dependable, high energy, and enthusiastic.
• Works well independently or as part of a team effort.
• Leadership skills.
• Self motivated with the ability to adapt to changes.
• Detailed oriented with strong organizational skills.
• Fast learner and the ability to prioritize.
• Customer service skills: telephone, computer, and face to face.
• Computer knowledge: Word, excel, power pointed.
• Problem solving.
• Flexible.