Claims Specialist
Resume:
Bethany Schutter
Chicago IL 60613
www.linkedin.com/in/bethanyschutter
***************@*****.***
Profile
Dedicated, energetic, and intelligent employee seeking a company that will provide her with a challenge. Experience as a Claims Specialist, decision-making with FMLA claims, servicing more than 100 clients. Pursuing a career in the field of employee training and coaching. Previous education includes Bachelor’s degree in Psychology at Grand Valley State University; major GPA: 3.8. Pursuing a Master’s in Industrial Organizational Psychology at The Chicago School of Professional Psychology; GPA: 4.0.
Skills
Data analysis
Decision making
Collaboration
Conflict management
Microsoft Outlook, Excel, Word, SPSS
Organization & multi-tasking
Problem solving
Experience
Compsych Corporation – Chicago, IL – March 2015 - Present
Claims Specialist & Training Intern (7 months)
Process more than 40 claims daily, applying the FMLA law to leave claims
Applied theoretical I/O knowledge to design, implement, and evaluate training for more than 100 employees
Designed a training tool that increased learning by 50%
Ranked “excellent” by supervisor in 8 out of 9 competency categories
Developed competency in data analysis and professional communication
Spectrum Health Butterworth Hospital Grand Rapids, MI – Aug 2013 - May 2014
Unit Secretary (10 months)
Delivered courteous and prompt customer service
Assisted 3 nurse managers, 6 unit doctors, and over 50 nurses
Organized shift staffing, patient surgeries, and room cleanings
Navigated online services, Word, Excel, and Cerner charting software
Hudsonville High School Hudsonville, MI Sept 2010 – June 2014
Freshman Cheerleading Coach (4 years)
Gathered, tracked and submitted payments and paperwork
Coordinated challenging drills and effective choreography for 20+ athletes
Achieved two undefeated seasons
Empowered and developed more than 100 high school students
Facilitated essential social and group communication
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