Ara Aghamalian
Objective
Skills
To work in an environment where both the company and myself will mutually benefit from my knowledge and skill. I am a technology engineer with 15 years of diverse experience specializing in results. Exceptional success in developing and managing strategic & tactical IT solutions in support of business strategies. I have a proven ability to identify opportunities in IT and drive initiatives that capitalize on them.
• Windows 2012/2008 R2/2008/2003/2000 Server with AD configuration/management
• VMware ESXi 5.x/4.x/3.x and VMware vCenter/vMotion/vSphere HA- VMUG Member
• VMware Horizon Suite (Virtual Desktop/Virtual Workspace/Virtual Remote Access)- VMUG Member
• Microsoft Exchange 2012/2010/2007/2003
• Microsoft Office 365 Setup/Migration/Administration – Microsoft Trained
• Amazon AWS EC2/CloudWatch Setup/Administration/Management – Amazon Trained
• Google Apps Setup/Migration/Administration – Google Trained
• JIRA in the cloud Administration
• Zendesk Administration – Zendesk Trained
• Blackberry Enterprise Server (BES) 10.0/4.x/5.x
• Good for Enterprise Server for Mobile Phones (iOS/Android/Win8)
• Metalogix Archive Manager Exchange Edition
• Websense Triton Enterprise 7.x Content Filtering Server
• CodeTwo Exchange Rules 2010
• Citrix XenServer 6.x
• Extensive Companywide ERP Software Support/Training (QAD/SAGE/MICROSOFT)
• Strong DNS/DHCP/LDAP/DFS/Shadow Copy/Group Policy knowledge
• Windows 10/8/7/Vista/XP/2000/NT/ME/98
• Microsoft Office 2013/2011/2010/2008/2007/2003 – Microsoft Office 2007 Certified
• Microsoft Dynamics Great Plains 2010/8.0
• Ignite Realtime Openfire IM Server 3.x
• Spiceworks 6.x/5.x
• Ubuntu Linux 14/3/12/11/10 LTS and Fedora Linux 17 both with GNOME/KDE Desktops
• LANDesk 9.0/8.7 (Patch Management/Imaging/Remote Desktop/Monitoring/Inventory)
• Sophos EndUser Enterprise Anti-Virus Server
• Symantec Anti-Virus Corporate/Endpoint 11/10.0/Trend Micro SBE 3.6
• Symantec Ghost Enterprise 9.0/8.0 and UIU tool
• Symantec Backup Exec 2010 R3/12.5/10d/9.1/8.6
• Mac OS X 10.11/10.10/10.9/10.8/10.7/10.6/10.5/10.4/10.3 - Apple Help Desk Certified
• Casper Enterprise Management Suite for Apple Desktop/Laptop/iOS Management -- Casper Certified Administrator
• Google Postini Anti-Spam and Anti-Virus Virtual Appliance Services
• McAfee MX LOGIC Anti-Spam Virtual Appliance Services
• Barracuda Anti-Spam 200/300 Appliances
• MAC OS X Server 10.9/10.8/10.7/10.6/10.5/10.4
• Adobe CS6/CS5 Suite and Adobe Cloud
• Polycom Video Conferencing Systems
• Synology/Drobo/QNAPP NAS’s
• Sonicwall NSA Firewalls
• Cisco ASA 5500 Series Firewalls-Cisco CCNA Certified (2013) Cell: 818-***-****
Email: acrt5g@r.postjobfree.com
• Cisco Catalyst 4510R Gigabit Enterprise L3 Switch-Cisco CCNA Certified (2013)
• Cisco VPN clients on PC/MAC/Cell Phones- Cisco CCNA Certified (2013)
• Dell Enterprise Servers (PowerEdges) and Storage (Powervault and EqualLogic)
• HP Enterprise Servers (Proliants) and Storage (HP P2000/P4000 SAN’s)
• IBM Enterprise Servers (x3000 series) and Storage (N3000/N6000 series)
• Extensive High Level Executive Support (CEO/CIO/CTO)
• Extensive Windows Mobile/Blackberry/iPhone/Android experience and knowledge
• Extensive Wi-Fi/LAN/Ethernet/TCP/IP experience and knowledge
• Excellent communication and people skills
• IT Management with System Administrators and Help Desk Engineers
• IT Budgeting, Planning, Capacity Management, Short and Long Term Leasing
• IT Vendor Evaluation and Contract Negotiations
• SOX Compliance Experience
• Project Management including Server Room and Complete Office Build Outs
• 16 years of real world knowledge and experience
Experience Nov 2014 – Present Matchcraft (Digital Ad Agency) Santa Monica, CA Senior Corp IT Manager
Implemented industry wide IT practices that improved productivity and saved money
Consolidated IT servers and services that were non-existent or spread out to save money and lower overhead
Transitioned company from onsite Exchange to Google Apps for Business for email
Developed SLA’s for IT issues
Setup a new NAS from scratch to free up room on the servers
Setup a new Filemaker server from scratch
Setup a new IT utility server from scratch
Created Mac OS image that cut time to finish laptops by weeks
Long term/short term planning with CIO based on company needs
Budgeting for all Corp IT purchases
Sole purchaser of all hardware and software for the entire company
Implemented IT training standards
Had direct reports including System Administrator/Help Desk personal
Had 100k budget for hardware and software yearly
In process of virtualizing entire infrastructure with Hyper-v Nov 2012– Nov 2014 Modern VideoFilm (TV/Film Post Production) Burbank, CA Corp IT Manager
Responsible for maintenance and management of Server 2008/2008R2 Infrastructure I. AD server onsite with split roles
II. AD server in each local office in LA
III. Dozens of batch files and hundreds of GPO’s
IV. Dozens of Server 2008/2003 based file servers
V. Finely tuned DNS Servers both Windows and Linux VI. Minor Powershell tuning in both AD and Exchange
Responsible for maintenance and management of VMWARE Horizon Virtual Desktop/Virtual Apps/Virtual Remote Access Infrastructure I. Running VMWARE ESXi 5.2
II. vMotion and HA enabled
III. Redundant Dell R810 Servers
IV. Redundant Dell Equalogic PS 6100 SAN’s
Responsible for maintenance and management of Exchange 2010 Infrastructure I. VMWARE ESXi 5.0
II. vMotion and HA enabled
III. Redundant HP DL 360 Servers
IV. Redundant HP P4300 SAN’s
V. DAG present
Responsible for Sophos anti-virus security and hardware/software control software I. Create security and hardware policies for computers throughout the company
II. Deploy and manage core system and clients attached to it
Responsible for Administration of Backup Exec 2012 Infrastructure I. Overland 4000 tape library backing up both corporate and production servers
Responsible for all Special Projects related but not limited to Corp IT
Responsible for Administration of Good Server Secure Mobile Email Server
Partly responsible for all production based Apple MAC OS computers running production software
Responsible for short and long term corporate IT planning for servers and desktops
One Help Desk Engineer and one Network Engineer under my guidance
10,000 Sq foot datacenter onsite in the building and one co-lo in AZ Feb 2012–Dec 2012 Walton Isaacson (Advertising Agency) Culver City, CA IT Manager
Responsible for all Network Backend infrastructure
Saved the company over $100,000 /yr by consolidating Internet Providers
Over 150 users in an almost all MAC OS environment
All virtual environment running Citrix XenServer
Exchange 2010 Servers in each office running AD
Split Corporate and Production to two different servers per industry practice
Implemented Internal IM Server in 2 weeks for Zero Cost
Redid the Creative Technology Department into a Professional Powerhouse
Executed capacity planning and scaled IT services in fast growing company
Handled all IT Budget Creation and Planning
Formulated and executed Short term and Long term IT Strategy
Handled server Room Build Outs
Organized and planned substantial NYC/LA office moves
Offices in LA/NYC/Chicago/Tokyo with extensive traveling
Handled all IT procurement, evaluation and specifications
Handled transition from key multiple IT service vendors
Created IT Standards across the company
Initiated and Coordinated User Training
Mentored Help Desk Staff
Hands on IT Manager
Covad/Megapath Cloud VOIP Phone system Administrator Dec 2010–Nov 2011 GRB Entertainment (Film Production) Sherman Oaks, CA IT Manager
Directly responsible for all network backend infrastructure (Cisco/Servers)
Directly responsible for all frontend infrastructure (MAC/PC/Printers)
Sped up production workflow and saved $500,000 /yr in overtime costs
Sole point of contact for vendor and software licensing
Split Corporate and Production to two different servers per industry practice
VMWARE/BES/EXCHANGE server all onsite
Mobile phone support for iPhone/Blackberry/Android
70/30 MAC PC split with a Heavy Apple OS influence on everything
Over 200 users supported daily
Dell Powervault 745 NAS and Powervault MD1200 DAS
Standard IT Industry policies created and implemented
Huge production environment and very fast paced
Handled all IT hardware/software evaluations and purchasing
ShoreTel Phone System on site
August 2008–Dec 2010[Contract] Thermax (Cable Manufacturing) Valencia, CA Senior Network Administrator
Maintained and supported an enterprise level Windows 2008/2003 based network
Provided tier 1-3 support for all hardware and software in the Thermax division
Provided all Active Directory adds/delete/folder permissions and Group Policies
LANDESK/VMWARE enterprise administrator
Symantec Endpoint Protection 11 and Backup Exec 2010 Administrator
All 8 corporate Wintel Servers under my jurisdiction
Responsible for licensing and vendor management
Supporting 250+ users in 4 offices nationwide in the US and Mexico
Supporting remote users in all 4 corners of the country
Responsible for all SOX compliance paperwork and procedures
UNIX support for ERP server and adds/deletes in AIX
Enterprise wide new hardware laptop/desktop setup and imaging May 2006–August 2008 Spark Networks (Online Sites) Beverly Hills, CA Senior Desktop Engineer
Maintained and supported an enterprise level Windows 2003 based network
Provided on and offsite support for over 200 clients on three separate networks in 2 different countries
Handled all Enterprise Trend Micro, all Mac, all Cisco AP, Door system, Laptop issues and maintenance, printer issues and maintenance almost exclusively
Created the most widely used Ghost image used in the company.
Maintained corporate IBM 330 series eservers, Netscreen 500’s and HP Procurve switches
Enterprise wide HP Printer Administrator. Created various printer scripts as needed Feb. 2001–Feb. 2006 Willows School (Non-Profit School) Culver City, CA Senior Network Administrator/Help Desk Manager
Provided tier 1-3 support for all hardware and software in a Windows 2000 network environment with 300+ client computers
Designed, built and implemented 200+ client Windows 2000 AD environment from scratch in summer of 2001
Converted Single WinNT 4.0 Server to dual Windows 2000 servers in summer of 2002
Got promoted in July 2002 from Part time Network Administrator to Full time Senior Network Administrator
Responsible for 3 Servers, 300 clients, wired and wireless network connectivity spread across four buildings
Resume supplemental available upon request with Education/Interests/References