Project Manager Management

Vijay Raj

Sr Consultant – HL* Interface Analyst.

Email: *.*****@*****.*** Mobile: +1-669-***-****

Experience Summary

* ***** ** ********** ********** including 4.6 Years of extensive experience in Health Care IT and Product support.

Used Salesforce/ACD applications to document detailed client issues and resolutions

Accessed Salesforce Securelink and/or internal VPN to remotely log into client servers

SQL knowledge to run queries and review standard and custom HL7 messages, such as ADT, SIU, ORM, ORU, DFT and VXU message types.

Analyze requirements, document and design process flow to implement and install HL7 interfaces.

Develop detailed test plan for HL7 messages, design, and ensure integrity of data in translation files per state norms.

Exposure to various hospital registration, financial, and clinical systems like Practice Management, Professional EHR & Enterprise EHR applications.

Experience as Implementation Consultant building interfaces for HIS and ancillary apps, HL7 bridges, ensure quality of interfaces.

Troubleshooting experience for interface issues in SQL, XML during incident/case tracking.

Provided Go Live support for the implementation of Allscripts Touchworks v11.4.1 and AllscriptsPractice Management.

Technical Knowledge on HIE applications like Connect-R, Rhapsody and AIE.

Expertise in using applications like Salesforce, Clarity, Securelink.

Managed the Meaningful Use 2014 Package implementation process for Certified Professional EHR using Clarity, Salesforce, & Synapse

Implemented 2 separate Meaningful Use components (Patient portal and Immunization registry) to assist in reporting for Stage 1 and 2 for multiple Allscripts Professional medical organizations throughout the US.

Provided clients with updates on each component throughout the implementation process

Hands on Experience in implementing and troubleshooting on Meaningful use components.

Worked on multiple tools like CoreFTP, WinSCP with PuTTYgen, HL7 Bridge, SOAPUI based on SFTP, FTP and SOAP protocols.

Have good knowledge on Allscripts EHR application, Allscripts Interface Engine application which was also known as Healthmatics interface engine and Enterprise EHR.

Experience in preparing Interface documentation, specifications, design documents, project level documentation and maintaining Knowledge Base (KB) for the process.

Resolved various client issues with Practice Management (PM) application and interfaces (Billing, patient demographics, and appointments management)

Resolved various client issues with Clinical Module (EHR) application and interfaces (Appointments management, patient demographics, Orders and Results)

Stayed current on design changes, new products, SQL scripts, and new hotfixes

Hands on experience on setting up the interface between Allscripts EHR to different labs (LabCorp & Quest).

Troubleshoot HL7 messages according to the vendor specifications.

To modify Translation files to meet the requirements of the HL7 message.

Coordinated with other team vendors in reconfiguring and testing of the interfaces after sever to server migration.

Professional Experience

Stanford Hospital and Clinics Palo Alto, CA Jan 15 to Present

Sr. Consultant

Responsibilities:

Project management and coordination - manage medium to large IT projects to streamline hospital business goals such as Integrated Registration

Responsible for building and maintaining HL7 Interfaces using cloverleaf interface engine.

Provide end to end interface test planning and execution.

Document interface designs and modifications.

Provide support for interface issues during development, testing, and go-live.

Develop detailed test plan for HL7 messages, design, and ensure integrity of data in translation files per state norms.

Develop training/testing plans for design implementations

Provide training for clients and other IT staff

Liaison between clients, IT personnel, and consultants

Apollo Health Street India-Hyd, Dec 2010 to Dec 2014

Sr Interface Analyst

Client: Allscripts

Allscripts Immunization Registry Interface:

Allscripts provides comprehensive suite of clinical and revenue core products for People Health Solutions. HUB Immunization suite is like a post master routing multiple message types (immunization, lab, syndromic surveillance etc.) from all of the EHRs (Myway, Pro EHR, EEHR) to state registries.

Role: Interface Implementation analyst/Project Manager

Responsibility:

Lead a team of 12 implementation analysts by keeping track of team’s Key Result Areas (KRA) like Project capacity, Quality, Productivity, Response Time and Resolution time etc.

Auditing projects, creating case studies and documents for knowledge base, developed training modules and development programs, identifying corrective and preventive actions (CAPA) within the team.

Configure, implement and provide product support for HUB Gateway service for local state immunization registry and Allscripts HUB.

Create and resolve cases for HUB enrollment using Salesforce.

Configure IIS and Implement Pro EHR Workflows to use HUB interface and message queuing.

Troubleshoot HUB configuration, Gateway connectivity issues, validation of status messages within Clinical modules, Event Bus or PEK on client servers (test and production).

HL7 Interface customization upon client and vendor requirements.

Responsible for the implementation of new applications, upgrades and modifications to existing systems.

Create and execute test plans provided by state registry for immunization interfaces on Pro EHR and EEHR applications.

Allscripts PatientPortal:

Role: Interface Implementation analyst/Project Manager

Responsibility:

Client and vendor communication.

Establish connectivity on the client’s network.

Performing the prerequisites in order to go for portal 2.0 installation.

Performing interface setup which included installing MSMQ,Eventbus(PEK) and configuring the HUB.

Coordinating with Intuit team for staff ids and once received mapped the staff ids on AllscriptsEHR side.

Coordinating with client network team for configuring there firewall in order for proper flow of messages.

Test the Interface by sending web messages, appointment request, refill request, CCD messages from Portal to AllscriptsEHR.

Train the client on interface use.

Move the Interface to live and provide support in case of any interface issues.

Allscripts Professional EHR Interfaces:

Objective: To build projects by setting up Interfaces between hospitals and multiple laboratories in North American region like LabCorp, Quest, and Standard labs to transfer data electronically.

Role: Interface Implementation analyst/Project Manager

Responsibility:

Client and vendor communication.

Establish connectivity on the client’s network.

Load Providers data from the practice’s server to multiple excel/flat files using SSIS.

Upload CPT codes and Test description from multiple excel sheets to the client server.

Interface setup and testing

Train the client on interface

Move the Interface to live

Pull required reports for the client from multiple databases using SSRS.

Provide support to client in case of Interface issues

Allscripts -ADC Support Team:

Objective: To Build and reconfigure the interfaces once a server to server migration takes place.

Role: Project Manager/Implementation Consultant

Responsibility:

Performing prechecks before the migration date.

Coordinating with the lab vendors to inform them about the migration schedule and the interface down time.

Communicating with clients about the required backup of required data before migration.

Coordinating with North American team, to let us know once the migration is completed in order to proceed with interface setup and testing on the new server.

Provided Go Live support for the implementation of Allscripts Touchworks v11.4.1 and AllscriptsPractice Management.

Trouble shooting AIE related issues after the installation.

Coordinating with the Lab Vendors (Quest and Labcorp) after migration for interface setup and testing(placing test orders). Trouble shooting issues in this testing phase to get the interface up and running.

As an ADC support analyst even use to work on tickets raised for AIE, interface and other issues which were been routed to ADC case queue.

Knoah solutions April 2007 to Nov 2010

Technical Lead

Responsibilities:

Designed and developed training plan for the new hires.

Weekly Presentation Review with Team Leads and Managers.

Ensured 100% quality service, by closely monitoring the calls and providing timely feedback to the resources.

Coordinated business process review meetings with multiple teams to establish standardized workflow processes.

Creating dashboards to present the reports according to the user profiles.

Skills Summary

Interface Engines Allscripts Interface Engine,Rhapsody,Connect R and AIX

Allscripts Application Allscripts PM/EHR,Misys,Touchworks EHR,Patient portal

(Medfusion), Immunization Registry

Languages/Technologies HL7, C, C++,HTML,JavaScript, Salesforce

Operating Systems Windows family

Servers DOS, Windows server 2000/2003/2008

Database Oracle 11x, SQL Server 2000/2005/2008

Education

Bachelors of Technology in Computer science from JNTU Hyderabad (2006)

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