Customer Service Insurance

DEREK D. ELLIS

**** ********* *****

Durham, NC *7712

919-***-**** ********@*****.***

SUMMARY

I have over 16 years of experience in the areas of insurance, portfolio and customer relationship management, and sales. This experience has afforded me the opportunity to develop extensive skills in the aforementioned areas.

QUALIFICATIONS

Positive, high energy, dedicated, and trustworthy

Build and foster long term relationships with new and existing clients

Deliver top notch customer service

Loyal and engaged team player

Superior communication, interpersonal, problem solving and leadership skills

Ability to process and apply new innovative ideas, products and concepts PROFESSIONAL EXPERIENCE

Nationwide Insurance February 2012 - Present

Agent

Provide and promote portfolio of insurance and financial products (home, auto, life and investments) to clients

Develop and foster long term relationships with new and existing clients

Educate clients on new innovative products and industry changes

Provide comprehensive reviews to ensure all insurance needs are met

Implement and assess strategies to increase client growth

Cultivate center of influences within the community and professional organizations North Carolina Farm Bureau Insurance Company May 1999 - December 2011 Agent

Provided and promoted portfolio of insurance and financial products (home, auto, life and investments) to clients

Developed and fostered long term relationships with new and existing clients

Educated clients on new innovative products and industry changes

Provided comprehensive reviews to ensure all insurance needs are met

Implemented and assessed strategies to increase client growth

Cultivated center of influences within the community and professional organizations

Accolades based on sales and premium volume

• All Star Winner - 2000

• Round Table Winner - 2001

• Winners Challenge - 2001; 2002; 2004; 2009

• Production Club Winner

- 2001 ($10 million); 2004 ($13 million); 2007 ($4 million); 2008 ($6 million) DEREK D. ELLIS

PAGE TWO

• Sportsman Winner – 1999; 2002; 2009

• Olympic Winner - 2000; 2001; 2007; 2009

• Presidents Club Winner – 2000; 2001; 2002; 2003; 2004; 2005; 2008; 2009; 2010 EDUCATION

North Carolina Agriculture and Technical State University Bachelor of Science, Business Administration with a concentration in Marketing APPLICATION PROFICIENCY

Microsoft Office Suite v2013 Astonish VPC (Virtual Profit Center) PROFESSIONAL DEVELOPMENT

American College

- Life Underwriting Training Charter Fellow

NC State license for Insurance

- Life and Health; Medicare Supplement; Property and Casualty

Triangle Association of Insurance and Financial Advisers

- Member

COMMUNITY SERVICE

Omega Psi Phi Fraternity, Inc. - Member

UNCF Steering Committee – Member

North Carolina Agriculture and Technical State University Alumni Association – Member REFERENCES

Available upon request

Contact this candidate