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Customer Service Administrative Assistant

Location:
San Francisco, CA
Posted:
September 22, 2015

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Resume:

Sales Associate/Cashier/Customer Service

Old Navy - Jersey City, NJ

August 2013 to June 2015

Responsibilities

Each day at this job I was responsible for my cash register and promoting our old navy cards to the customers and having a great selling pitch. I also helped customers and assisted them all on on floor with finding certain merchandise and helping them pick out certain styles that will like and if they needed help with getting things I was always there to assists them. I also had to hand out bag to customers and communicate with them so that at every purchase they will feel satisfied. I also had to remain on the floor and be available for any customer that needed help. I had to keep certain sections in the store that I was accounted for to clean it and recover it and keep it clean. I had to have great communication skills to be able to talk with customers and have a pleasant attitude.

Accomplishments

An impact that I had here on this job was selling the old navy cards and having a good attitude with customers. I also was great with customers and I was Arawaks wiling to go above and beyond as my manager used to say I was a hard worker and accomplished all of my duties on my shifts.

Skills Used

Skills that I demonstrated on this job were good communication skills,a perky attitude, and always profound selling pitches and also mad sure that all of my customers where happy after every purchase and after every time is assisted them. Also computer skills with the register I was accountable for. I demonstrated my peoples skills and willing to work hard and my love for people and satisfying customers with my service realizing that customers are always right.

Party Attendant /Coordinator

Pump It Up – Jersey City,NJ

August 2012 – September 2014

Responsibilities

As part of the Party Attendant and room attendant team, I would provide excellent customer service to the party guests and patrons in a friendly and caring approach. The Room Attendant Part Time had to have a positive demeanor and good work ethic. The Room Attendant Part Time was to be responsible for, but not limited to, performing all cleaning duties, including cleanliness of guest rooms, etc, able to complete 18 credits per day, and maintain room inspections above 95%.. I had to perform all duties in accordance with SOP’s of the department, Housekeeping at Pump it Up Party City Nationally.

Office Assistant

Jersey city board of education - Jersey City, NJ

September 2012 to June 2013

Responsibilities

Performed duties similar to those of an administrative assistant but in a school setting. Maintained office operations by receiving and distributing communications maintaining supplies and equipment picking-up and delivering items serving customers. Maintained supplies by checking stock to determine inventory levels anticipating requirements placing and expediting orders verifying receipt stocking items delivering supplies to work stations.Maintains equipment by completing preventive maintenance troubleshooting failures calling for repairs monitoring equipment operation monitoring and purchasing meter fund. Maintained office schedule by picking-up and delivering items using automobile.Serves customers by backing-up receptionist; answering questions; forwarding messages confirming customer orders keeping customers informed of order status. Had to have great office Experience General, Scheduling, Telephone Skills, Typing, Documentation Skills, Meeting Planning, Verbal Communication, Written Communication, Dependability, Attention to Detail, Administrative Writing Skills

Accomplishments

The impact that I had during this job was on how well all my customers loved me and they understood that I loved my job. Furthermore customers loved how handled my phone business and my manners last but not least I maintained my job and all my job suites I also,receveived employee of the week several times for being on time and skills.

Skills Used

Communication skills, negotiation skills,computer skills leadership skills,team leadership skills customer service skills,time management skill

Liberty House Nursing Home

November 2012-March 2013

Front Desk Associate

Responsibilities

Performed duties similar to those of an administrative assistant but in a hospital, medical office of healthcare-related industry, such as insurance. Familiarity with medical terminology, claims management and filing procedures is often required. I also mad calls and transferred calls to the proper departments. There were also greeting duites I had to adhere when guest would come in and have great communication skills. I also had to schedule appointments for patients and set up doctor visits.

Sales Associate

Macy's - Jersey City, NJ

October 2012 to April 2013

Responsibilities

I took care of the store and made sure all the departments where well and organized. I went through all clothing inventory to assure they where were they needed to be. I communicated with customers to make sure they were getting the proper treatment to make their shopping satisfying. I also did cash register and managed the door greeted the customers on their way in and out. I also had to tell the customers about the great benefits of having Macy’s card and being a card holder and how many benefits and promotions it is as a customer.

Accomplishments

The impact that I had was being a very good and profound employee with great work ethic and I provided a good attitude towards all of my work.

Skills Used

Communication skills,listening skills,learning how to be on time for all of my shifts and good leadership skills and the ability to know and feel my customers out so at the end of each sale or conversation they are happy and satisfied.

Education

Associates in Human services (still in school)

Hudson county community college - Jersey City, NJ

2013 to 2015

Diploma in Legal profession

Abraham Lincoln Highschool - Jersey City, NJ

2009 to 2013

Skills

Computer skills,communication skills,register experience,sales associate experience,great customer service (4 years)



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