Jaimie Vieira

Consumer Service rep - Us Boiler Company

acrswm@r.postjobfree.com - 717-***-****

Obtain a position in which my skills and abilities may be used to their full extent. Authorized to work in the US for any employer

WORK EXPERIENCE

Consumer Service rep

Us Boiler Company - Lancaster, PA - October 2014 to Present Taking consumer calls with complaints, questions, AND CONCERNS. Direct our callers to the appropriate route to take or transfer to correct department. High volume calls. rma authorizations and dispositions. Consumer Relation Specialist

Turkey Hill Dairy - April 2011 to October 2013

2601 Conestoga Rd, Conestoga pa

Taking consumer complaints, questions, concern, or praise of products. Multi line phone use. Writing out letters of praise, apology, or answering of their concerns. Data Entry is required for this position. BILLING CLERK

Estes Express Lines - October 2007 to September 2008 estes express lines 221 church rd, York, pa

Using invoices to bill our clients for their shipments using our billing software (AS400), customer service, faxing, copying of invoices and problem solving.

Senior Customer Service Representative/Production

G&H Service Company - York, PA - December 2002 to October 2007 Managerial support, customer service, production, billing (system used OMD), inventory control, ordering stock as necessary.

Personal Care Aide

Regency Manor - Hellam, PA - July 2000 to June 2004 Assisted with everyday living activities, logged in and distributed medications, filled out paperwork pertaining to the care of the resident, kept inventory on kitchen supplies. Automobile Locator - Manheim, PA - April 1997 to March 2000 Located vehicles for customers transferring them from one area to another designated area. Server

Rising Sun Hotel - Columbia, PA - March 1994 to April 1997 Served customers, hostesses, kept food bars plentiful, helped clean and set tables, catered large functions. EDUCATION

certificate of completion in career & technology

Yorktowne Business Institute - York, PA

June 2004 to April 2006

High School Diploma

Columbia High School - Columbia, PA

ADDITIONAL INFORMATION

Skills

• Computer proficiency using Windows operating system; skilled using Microsoft Office and Adobe Acrobat software.

• 8 years experience in the Personal Care field.

• Professional and cordial interacting with clients/associates.

• Team player as well as able to work independently.

• Multi-tasking skills.

• 13 years experience in the business field.

Contact this candidate