Customer Service Sales Representative

Tyree Jordan Haley B.B.A

** ******* **, **. ****’s, NL A1C 6N7

709-***-**** ● ******@***.**

JUNIOR PROMOTIONS & MARKETING MANAGER

oPassionate in interacting with clients and establishing long-term relationship

oExcellent written and verbal communication skills

oExtensive team orientated experience in an working environment

oEfficient in problem solving, analytical skills and quick decision making

oStrong management and organizational skills

oProficient in generating creativity and seeking profitable solutions

oConsistency in receiving results under pressure and reaching obtainable goals

CORE COMPETENCIES

WHMIS trained

Client Service Training

Insurance and financial knowledge

First Aid/AED/HCP certification through 2018

Valid license with clean abstract and class 4 endorsement

Emergency Medical Responder Certificate

Clean vulnerable sector and code of conduct

ACCOMPLISHMENT

Nominated as an employee of the Month award in March 2015 for providing exceptional assistance and customer service.

Received the Values and Promises pin award as a CSR at Canada Games Centre, for providing club members with top of the line services and also following companies policies and procedures consistently.

Nominated for the AUS All-Rookie team during the 2010/2011 season as a player for the Memorial Seahawk Basketball program.

PROFESSIONAL EXPERIENCE

Emergency Medical Responder 2015-Present

Moore’s Ambulance Services, Clarke’s Beach, NL

oAs part of the Emergency Medical Services team, assisted paramedic in performing lifesaving techniques and checking vital signs of patients.

oWas responsible for operating emergency vehicle and ensuring the areas safety prior to responding on scene

oEnsuring all appropriate documentation is being filled out correctly and restocking ambulance with necessary equipment.

Health-Care Security Officer 2012-2015

Paladin Security Ltd., Halifax NS/St. John’s NL

oAs part of the hospital emergency response team, assisted with daily operations inside the hospital, responsibility of fire marshal for entire site.

oTook part in being a part of the health and safety committee, secured hospital 24/7 and maintained a professional relationship with other hospital staff.

oContributed in giving input and solutions on policies and standard procedures throughout sites.

Client Service Representative 2013-2014

Max Arts. Athletics. Wellness. St. John’s, NL

oAs part of the management team, maintained relationships while providing above and beyond customer service.

oResponded to customer inquiries in a timely manner with detailed information regarding programs and services.

oResolved customer issues through face-to-face interaction and incoming call communication.

oProvided administrative services such as faxing, printing and distributing mail within office.

Customer Service/Sales Representative 2012-2013

Footlocker. Halifax, NS

oAs part of the retail sales team, handled daily transactions with extensive product knowledge.

oManaged and organized new merchandise while reaching sales quotas on a regular basis.

oMaintained customer satisfaction with products and assisting in decision making regarding product purchase.

Co-op Program Marketing Assistant 2012

Coca-Cola. St. John’s, NL

oAs a co-op business student, reached out to vendors and contacted high profile decision makers.

oPromoted the product and assisted with planning regional events.

oHandled customer service inbound calls and inquires.

EDUCATION AND TRAINING

Bachelor of Business Administration

Memorial University of Newfoundland, St. John’s 2015

Graduated May. 27th 2015

Specialized in Marketing courses

Halifax West High School

Halifax, NS 2010

Graduated June.26th 2010

VOLUNTEER WORK

Volunteer Junior Fire Fighter

Gould’s Fire Station 2015

Resident Volunteer

St. Pat’s Mercy Home (Seniors’ Facility) 2015

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