Customer Service Microsoft Office

RACHANDA SMITH

*** ****** ****** 334-***-****

OZARK, AL 36360 ********@****.***

OBJECTIVE

Energetic Business Administration student seeking to expand current knowledge in management, administration, and Marketing, while continuing to further knowledge in other areas

SKILLS

Proficient in Microsoft Office Products (XP- 2010)

Provides excellent service

Bookkeeping

Interpersonal skills

Resourceful

Managerial

Adaptive

Inventory control

Organized

EDUCATION

Bachelors of Science in Business Administration with a Concentration in Marketing Anticipated December, 2017

Colorado Technical University Online

Relevant coursework: Introduction to Marketing, Introduction to Management, Career Success, Career Planning and Management

Cut graduation time down by utilizing fast track system

WORK EXPERIENCE

Independent Beauty Consultant February 25, 2015 – Present

Mary Kay Cosmetics

Ozark, AL

Responsibilities-

Schedule appointments/parties

manage inventory/supplies

make deposits/ manage business account

call customers

reorders, etc

Achieved “Pink Ice” Ring for outstanding inventory/ wholesale my first month

Team Member/ Cashier September 24, 2014 – May 29, 2015

Loves Travel Stops and Country Stores

Ozark, AL

Responsibilities-

Kept Women’s restroom spotless, Exemplify the highest degree of customer service possible, Kept my side of the store front-faced, dust-free, neat and clean, ensure coffee is fresh, ensure roller grill stayed fully stocked, stock the selves as needed, call for customer service every 3 customers to ensure no customer has to wait in a line for a long period, set up gas pumps. Clean Showers, organize area, process various types of checks. Set up pumps, assist with providing customer service to gas side customers, ring up various items.

Cashier March 2014 – September 2014

Grocery Outlet

Ozark, AL

Responsibilities-

ring up groceries, kept my area clean and organized, clean bathroom, sweep outside around the doors, sweep around the registers, use intercom to call for customer carry-outs, call for shopping carts, and call for clean-ups.

VOLUNTEERING

Organized Community Action Program

Ozark, AL

Answered the phone professionally

took messages

file alphabetically

assisted clients as needed

ABC Childcare, previously R&D’s Family Daycare (1999-2013)

Assisted with Day to Day functions

assisted with marketing ideas

Scheduled appointments

Answered the phone professionally

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