Customer Service Representative
Resume:
Lisa Smith
Customer Service Representative
Steelton, PA 17113
acrsqi@r.postjobfree.com
SKILLS
I have strong organizational skills, cash handling accuracy, excellent multi-tasker. I am customer and service oriented.
EXPERIENCE
Sunoco, Middletown, PA - Customer Service Representative March 2015 - August 2015
● Completed daily cash, debit/credit transactions.
● Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. REM Staffing, Lemoyne, PA - Logistics Specialist
October 2014 - January 2015
● Unloaded, picked, staged and loaded products for shipping.
● Worked at a rapid pace to meet tight deadlines.
Family Dollar, Harrisburg, PA - Customer Service Representative April 2012- November 2013
● Answered customer's questions and addressed problems and complaints in person and via phone.
● Opened and closed the store, which included counting cash drawers and making bank deposits.
● Processed all sales transactions accurately and I'm a timely fashion. Service Master, Harrisburg, PA- Custodian
January 2010- September 2011
● Polished furniture and metal fixtures.
● Gathered and emptied trash and recycling bins.
● Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.
T.W. Enterprises, Harrisburg, PA- Dealer Assistant May 2009- September 2009
● Identified prospective customers using lead generating method and performing an average of 60 cold calls a day.
● Described use and operation of merchandise to customer.
● Received and processed cash and credit payments for in store purchases.
Taco Bell, State College, PA- Cashier
February 2006- April 2008
● Took necessary steps to meet customer's needs and effectively resolve food or service issues.
● Recorded customer's orders and repeated them back in a clear, understandable manner.
● Correctly received orders, processed payments and responded appropriately to guest concerns.
EDUCATION
J.P. McCaskey, Lancaster, PA- completed coursework towards High School Diploma
January 2004 - February 2005
State College Area High School, State College, PA
Completed coursework towards High School Diploma, decided to pursue GED.
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