Office Administrative Assistant

ANNA MARIE MENENDEZ

**** ******** **** #***-***

Kingman, AZ 86409

E-Mail address: **********@***********.***

Cell: 928-***-****

OBJECTIVE: Find a flexible part-time or full time office position to work at home as customer service, typist, secretary, data entry or any other position available, flexible schedule for evenings and week-ends.

OFFICE SKILLS:

Excellent knowledge of WordPerfect 10, Lotus 1-2-3 5.0, for windows, and MicroSoft Word 2010, Excel, Outlook. Bank reconciliation, posting to A/P, A/R, G/L, Billing, Invoicing, Preparation of Balance Sheets and Monthly Expense Reports, Excellent Phone, Customer and Relations Skills. Highly organized with attention to detail, committed to professionalism. Fluent in Spanish and some knowledge of French.

Olympus 2002 DSS player,Tiny Term Intergy, AS400, and Chartmax.

PROFESSIONAL EXPERIENCE:

CERBAT MED. CTR, Patient Services Representative., Kingman, AZ

6/03 – Present

Worked as a Billing Secretary and have worked for years as a Patient Services Representative, scheduling, rescheduling, canceling appointments, have also covered Front Desk, Check Out where diagnosis codes are entered in the system as well. I also request medication refills, and lab orders from the internal medicine MD I work for.

Assignments

1/02 – 6/03

Worked as Administrative Assistant. Duties included: typing, credentialing of doctors, minute taking, filing, doing surveys over the telephone to find out how patients felt about our services, answered phones, interacted with doctors and personnel. In addition I worked in Real Estate, Insurance and Title office as office support person. I also worked part-time at home translating from English to Spanish for a Christian magazine for 1 year.

Freelanced as a Translator

1/99-12/01

Translated, copy-edited and revised magazines and books

ASSIGNMENTS, CA as Admin. Asst.

2/96-12/98

Included 1 yr. At Home Savings of America/Portfolio Mgmt.Verified overnight trades with Investment companies such as Lehman Brothers, Smith Barney and others, Also input Bought and Sold shares, and other duties as assigned. Other assignments.

UNIVERSAL MOTION COMPONENTS, CA DOCUMENT CTRL. ADMINISTRATOR

8/94-1/96

Supported and/or created systems for the control of Engineering documentation for outside vendors. Project Files, Drawings inspection specs, status tracking reports, computer on-line data directories and updating computer accounting program, Printed repots, plotted computer drawings and created QC Inspection Sheets from Drawings.

BANK OF AMERICA-Investment Services, Industry, CA –Sales Admin.

Secretary

11/93-7/94

Processed Investment Applications/Agreements, generated and kept efficient weekly, monthly, and Quarterly Sales and Revenue Reports. Personnel Records, and massive mail for 25 investment Representatives in 4 districts.Assisted in monthly Sales Meeting Agenda and details.

BANCO CENTRAL HISPANOAMERICANO, LA, CA – Admin.

3/89-9/93 Asst.

Set up and organized this office. Composed and Translated all correspondence in both English and Spanish. Prepared Balance Sheets for Credit Proposals, reconciled Bank’s account, and prepared Monthly Expense Report for Head Office in Spain. Assisted Manager in office management (Leases, bills, legal issues, H/R), Travel arrangement and meetings.

MANUFACTURERS HANOVER TRUST (Now JP Morgan-Chase) Operations. Liaison

8/86-2/89

Worked for 9 Officers and 2 Administrators. Heavy contact with

Government Agencies Accepting draws, deposits. Calculated/confirmed

interest payments. Typed Investment Agreements and GICS. Assisted

booking CD Loans and LIBOR rates for Funding Dept. Reconciled reports.

Daily rates/reports (Future Prices).

BANCO DE VIZCAYA, NY –Exec. Bilingual Secretary-Credit & Business

Development (Now Banco Bilbao-Vizcaya

10/84-8/86

Composed/translated correspondence English/Spanish. Prepared Balance Sheet for Credit Proposals, assisted in All phases of Credit functions. Prepared Loan Memo for Admin Dept. Assisted General Manager when required.

EDUCATION:

Virtual Assistant – Universalclassonline.com - 2014

Medical Transcription – Certificate from WebbyCyberclass.com - 2007

Anatomy & Physiology class at Universalclassonline.com - 2007

Medical Terminology Certificate from Universalclass online.com 2006

Stratford Career Institute – Administrative Assistant/Secretarial

Course, Certificate NY 2004. Updated my secretarial skills

Queensborough Community College, Bayside, NY – Business

Administration/Accounting 1986-1988 3 courses short – Associate Degree

Additional Information:

Interested in working at home. Exceptionally reliable, conscientious, and thorough. Thrive on challenging tasks in a busy office. Very detailed, eager to learn quickly. I have a special talent for assessing people's needs and priorities, office equipped to work at home.

Contact this candidate