Customer Service Representative

JEREMIAH G. GASCON

Address: #** *** ********* **., *******, Muntinlupa City

Contact Number: 092********

Email Address: *****.********@*****.***

CAREER OBJECTIVE

To secure for myself a highly motivating and self-rewarding position that would enable to widen my horizon as I continue my endeavor in life. In the process, contributing to the company’s goal and serving as an asset to the team I am affiliated with.

EDUCATIONAL ATTAINMENT

Tertiary Level:

Informatics, Festival Mall, Alabang – Advance Diploma in Information Technology

Year Attended: 2011 – 2014

Perpetual Help System Dalta Las Pinas – Bachelor of Science in Nursing

Year Attended: 2007 – 2009

Secondary Level:

Christ Baptist Academy (Accelerated Christian Education Curriculum) – Honor Student

Year Attended: 2003 – 2007

Primary Level:

Christ Baptist Academy (Accelerated Christian Education Curriculum) – Character Awardee

Year Attended: 1996 – 2003

AWARDS RECEIVED

Consistent Honor A Student – 1996-2003

Consistent Honor B Student – 2003-2007

Consistent Character Awardee – 1996-2007

PROFESSIONAL EXPERIENCE

KGB Philippines (August 11, 2009 – December 9, 2009)

Customer Service Representative (Work at Home Employee)

Answer all type of inquiries from US and UK clients through text messaging.

Conducts online research to support answers to client inquiries.

Maintains a 5 hours daily schedule, including Saturday and Sunday.

Idealworks(March 19, 2010- August 19, 2010)

Data Encoder

Encodes Deed of Sale/Trust

OJT EXPERIENCE

Onanskie Net Shop

Blk 9 Lot Kapatiran Village, Pasong Buaya 2, Imus Cavite

109F AvenidaRical, Phase 3C, Barangay Mariano Espeleta 2, BahayangPagasa, Imus Cavite

Programmer / Computer Technician for Maintenance

Trained as Technician for Maintenance

Developed a game on MS Excel

Develops programs on MS Access

Assisted on fixing server problems

Trained how to use Ghost(Cloning) on Computer for backup purposes

SKILLS

Java Programming

Visual Basic

CSS/HTML/Developing Interactive Website

Photoshop

Relationship Database Diagram

Structured Query Language

PC-Trouble Shooting

PERSONAL BACKGROUND

I was born on January 31, 1990 in Muntinlupa City, Philippines, 5’3 in height and 150lbs in weight. My parents are Mr. Enildo G. Gascon and Mrs. Lilia G. Gascon. I am hard working, quick learner and goal oriented person, can speak English and Tagalog.

CHARACTER REFERENCES

Jose Kristian E. Mendoza

Owner

Onanskie Net Shop

Contact No: (092********)

Yda San Juan

Academic Head

Informatics Festival Alabang

Contact No: (091********)

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