Manager Project
Resume:
ALEJANDRO CAETANO
PERSONAL INFORMATION
Full Name: Caetano, Alejandro Antonio.
Marital Status: Married, 1 son.
Nationality: Argentine.
Age: 47 years.
Direct Phone: 0054911 – 6459 1151
Email: ***********@*******.***
Skype ID: alejandro.caetano
Place of birth: Capital Federal, Buenos Aires, Argentina.
On line resume & references: http://lnkd.in/bKgtdgm
OBJECTIVE
I am an enthusiastic professional with a vast experience (26 years on IT Industry), looking for a role that enables me to contribute adding value to our Organization. A proactive leader who is able to develop and motivate others to achieve goals. Demonstrating a strong ability to manage Projects, from conception through to successful completion.
PROFESSIONAL EXPERIENCE
08-2014 – 12-2014 Bridgestone
Tokio-Japón/Buenos Aires-Argentina/Cuernavaca-México/San José-Costa Rica/San Pablo-Brasil
Senior Program Manager
Portfolio Management: Management of one extensive collection of regional projects of Manufacturing (around of 150 projects), and their respective regional resources (100 resources – average-).
Regional working plan development (Work & methodology strategy plan development, documentation and activity management plan).
Responsible of generation of new corporative regional standard: Software administration, procedures, methodologies, etc.
Multidisciplinary teams coordination (Manufacturing, Engineering, IT of the different plants that compose the LA Region), and also the regional portfolio coordination (Corporative PMO, Product regional Architect, Regional Project Manager). Direct and/or indirect coordination of one approximate staff of 100 Team members.
Steering Committee & Sponsors periodic communication.
12-2007 – 03-2014 Cognizant Technology Solutions Chennai/Buenos Aires/Distrito Federal/New York
Delivery/Program/Global Project Manager
Delivery Manager role – 05-2008 – 03-2014
During this period, has been delegated by my Management, the ability to manage the local / regional operation of six different accounts & its associated projects, so as to ensure that the service provided meets the standards required by the Client.
Project Manager Salesforce.com (11-2013 – 01-2014):
For this activity, I have led multidisciplinary teams placed in three different locations (India / Mexico / Buenos Aires).
During this period I was responsible for planning, implementing, monitoring and reporting to the Steering Committee about the start up of the second phase of the development & customization to the logistics module, the business core of this Customer.
Lotus Notes to MS SharePoint Migration program – 06-2012/11-2012
During this period, I was invited by a Global Corporate Customer of Insurance to join the Global Office of Project Management to manage & execute a segment consistent to migrate of its installed capacity of Lotus Notes applications developed globally in a new, MS SharePoint operating environment
My activities consisted in building and maintain relationships with Executives required users from different countries / locations. Design and agreement on a work plan for each of these to finally ensure that these deadlines & activities involved in the different phases of the program are achieved. This involved the generation of weekly leadership and executive summary of progress to share with the Steering Committee and different areas of the Customer (Meetings & On-Site implementation in the different countries involved).
Follow the Sun (SunGL) – 12-2007/06-2012
Management of a non-stop distributed program executed simultaneously on different Continents / Locations: China (Shanghai), India (Chennai), USA (New York), Argentina (Buenos Aires).
Regional responsible for Latin America Support and Team Manager based in Buenos Aires (startup and setup team - roles and responsibilities -).
Global Team Manager (alternate activities into two locations: India - Chennai - Argentina - Buenos Aires -).
Activities developed: financial Logistics for Global Corporate Insurance Customer Maintenance and functional support its global financial Core (ERP). Interaction with third parties (Product Partners) in management solutions Bugs / errors which disrupt the normal functioning of the operation.
In charge of new requirements / development (Java, Net, Perl, automation in general. New procedures / processes generation, etc.).
Generating new business opportunities from interaction with key Client users (Leads).
Language Layer: (Client interaction in “local language”: English, Spanish & Portuguese).
Delivery Manager of the follow accounts:
Client / Account
Role
3M
Delivery Manager
Kimberly Clark
Delivery Manager
Mattel
Delivery Manager
MetLife Insurance
Delivery Manager
Purdue Pharma
Delivery Manager
07-2007 – 12-2007 Snoop Consulting S.A. Buenos Aires - Argentina
Account Manager / Project Manager
Management Of. Project: analysis, design and construction of informatics controls of System Core of Business Client Red Link S.A. .Responsible for generation of the new one set of controls on – line to migration of the Core Business.
Responsible of the 2nd. Team advocate at task of information gathering and documentation in detail of two key areas of the Company (Process documentation, workflow of business, identify of controls points and so on).
Generation, design, implementation and Follow up of Projects Plans Appling agile methodologies.
Actor’s coordination between booths Companies (Snoop/Link.).
Visualization and generation of new business opportunities derivate of the Core Management (Leads).
06-2006 – 10-2006 Neoris. S.A (CEMEX Group) Buenos Aires- Argentina, Rio de Janeiro-Brazil
Project Manager & Sr. Business Specialist
PM: Leadership in Project for the Reorganization of the International area of Business of Petro bra’s (ProAni) in Argentina and other dependencies outside the Brazilian territory.
SBS: Mission: To be the responsible for documentation in maps (Aris 6, 0) and narrative documents, the processes for the functioning of the classical Office in Projects (PMO) to adapt the internal needs of the international business area in Petrobras into the frame of the Government processes project (Governance) Tools: MS. Office 2003 (EN) (PT), MS Project 2003(EN) (PT), Aris 6 (EN), Lotus Notes 6.5 (PT).
08-2005 – 06-2006 TPS S.A (Partner Microsoft) Buenos Aires - Argentina
Financial Product Specialist
Leadership of financial & Distribution Modules in ERP Projects (MS Dynamics: Great Plains 8.0).
Functional / technical support for new assigned projects (Gathering /customization/Training).
Client’s formal circuits gathering and design, previous to the implementation of the product modules (Modeled of business processes - Workflows -).
Projects ERP MS GP: Cìa. Gral. De Negocios: Progen S.A. (Modules: Financial/Distribution) & Plus Time S.A.. (Modules: Financial/ distribution – Inventory -).
Project MS CRM: Distributors: Miguel Nardelli S.A.C.I, Ipiranga S.A.
Tools: MS. Office 2003 (EN), MS Project 2003(EN), MS Visio 2003 (EN), MS SQL 2K (EN), MS Dynamics: Great Plains 8.0 (ES) & CRM 1.2/3.0 (EN) – (SP). MS SharePoint 2003 (EN)(ES)
01-2005 – 03-2005 Axxon Consulting S.A (Partner Microsoft) Buenos Aires-Argentina
Project Manager
Regional project leadership in implementation of ERP (MS Dynamics Great Plains 8.0 - Financial & distribution modules).
Coordination of activities of assigned resources and Clients (functional & operational).
Functional / technical support of new derived projects (training included).
Client Management relations.
Assigned Client Project plan generation (Blue Print).
Client formal circuits gathering and design, previous to the implementation (Formal SOX circuit’s adaptation to functional analogue circuits for the new implementation).
Project general documentation (Gathering, processes, User’s manual).
ERP Projects MS GP: Flowserve S.A. (Modules: Financial/Distribution).
Tools: MS. Office 2003 (EN), MS Project 2003, MS Project Server 2003 (EN), MS Visio 2003 (EN), MS SQL 2K (EN), MS Dynamics Great Plains 8.0 (EN) (SP). MS SharePoint 2003 (EN)(ES)
11-2003 – 11-2004 Solsis SRL (Partner Microsoft) Buenos Aires-Argentina, Santiago de Chile-Chile
Operations Manager / Consultant Manager (PMO)/ Project Manager
Project manager of ERP (Microsoft Dynamics Great Plains: 7.0/7.5/8.0, Modules: Financial/Distribution)
New projects functional/technical support (contents generation and value for prospects. Clients presentations).
ERP Projects MS GP: Clothing (Cheek S.A Seeds (Pioneer S.A.), Satellite tracking (Ituran Argentina S.A Energy distribution (Areva S.A.. and outsourced Manager of IT ), Car parts (Casa Suchin S.A Projects developer of projects & Broker (Organización Levín S.A
Tools: MS. Office 2003 (EN), MS Project 2003, MS Project Server 2003 (EN), MS Visio 2003 (EN), MS SQL 2K (EN), MS Dynamics Great Plains 8.0 (EN) (SP). MS SharePoint 2003 (EN)(ES)
01-2003 – 11-2003 Siempro (World Bank & Pres. of the Nation) Buenos Aires-Argentina
Project Manager
Program problematic analysis. Causes diagnosis that obstructs its normal process. Total Reengineering, from the establishment of new guidelines, procedures and processes, segmented by areas and levels.
Gathering of organizational structures for the solutions application and processes reengineering.
Development activities monitoring at the national level (Control board implementation). Statistical social plans administration responsible.
07-2001 – 01-2003 Katedral IT (Computer science Services) Buenos Aires-Argentina
Senior Consultant / Project Leader
Client’s Integral consultancy.
Update needs Gathering.
Procedures documentation (Technical/functional).
Projects generation responsible (Support documentation, Project letter, costing, etc.).
Projects Follow-up (Interdisciplinary groups Coordination).
New applications Analysis, design and development (Client-Server, Web: Sites, intranets).
1994 – 2001 Cencosud S.A. Buenos Aires, Cordoba, Neuquén-Argentina, Sgo. of Chile, Maipú-Chile
Head of Retail & Project Corporative Leader (Jumbo/Easy/Unicenter/Aventura)
Area administrator for the development software corporative retail (Argentina/Chile).
Analysis of organizational structures (Trainer, coaching and interdisciplinary workgroups organization).
Point of Sales and peripheral Systems: Technical, functional and development group’s support responsible (visual Developments: Visual BASIC 6.0, Visual Fox 6. 0, Visual C++, and Java. DB Engines: Microsoft SQL 7.0/2000 in operative platforms W.95/98/2000, Novell, UNIX, OS2). Testing & QA.
Gathering developments and improvements. Functional responsible.
Projects direction, coordination and follow-up: Internal Staff associated suppliers, mix, of diverse magnitude and varied nature.
Software solution integration (Project management for modules integration SAP Retail and FI-CO with Points of Sale Systems and others).
Systems in general: design and implementation.
Software and Hardware reengineering: Periodical analyses (New technologies detection. Hardware/Networking new facilities needs or platforms scalability in the production sites.
Functional analysis: Continuous improvement processes Points of sale and peripheral visual developments systems.
Development processes: Software development standard policies implementation.
Project metrics: New project analysis and documentation generating by the sector. Documentations (application – technical and user’s manual-, gathering documentation, letter of projects, etc.).
Production facilities support responsible (Communications, Soft, Hard, Networking). Suppliers associate management.
CERTIFICATIONS/GRADUATIONS
2006 Microsoft Dynamics (Microsoft Business Solutions) USA
MS-03-030 Microsoft CRM Application Professional R1.2
2002 Universidad Argentina John F. Kennedy Buenos Aires
Management & Organization of minor’s enterprises (P.Y.M.E.S), familiar firms and diverse beings (Managerial Certification).
2001 American Management Association USA
PCMP – Project Management Certificate Program (Certification for Project Management provided by AMA International, USA).
ACADEMIC EDUCATION
2006 ACBA Buenos Aires
Tools and Techniques of Communication & Oratory.
2005 Fundación Capital Buenos Aires
Sales & Negotiation Techniques.
2005 Fundación Capital Buenos Aires
Communication Tools and Techniques.
2001 American Management Association Buenos Aires
Management and Project Management.
2000 American Management Association Buenos Aires
Management Training for IT Professionals Technical Areas.
2000 American Management Association Buenos Aires
Risk Management in the Administration and Project Management.
2000 American Management Association Buenos Aires
Management priorities in the new work contexts.
1999 American Management Association Buenos Aires
Estimation Techniques for the Management and Project Management.
1997 Instituto Tecnológico Bs. As. (ITBA) Buenos Aires
Project management and software life cycle.
1997 Universidad John F. Kennedy Buenos Aires
Licenciatura en Sistemas de la Información (Degree in Systems of the Information).
TECHNICAL EDUCATION
2006 AUBA (ACP) Buenos Aires
Visual Basic .NET introduction programming
2005 Fundación Capital Buenos Aires
CMMI (levels I at V)
2005 AUBA Buenos Aires
UML introduction
2005 AUBA Buenos Aires
R.U.P.
2005 AUBA Buenos Aires
Websites development in ASP.Net.
2004 Microsoft USA & Bs Training Center Buenos Aires
Great Plains 7.5 Receivables Management II Training Kit.
Great Plains 7.5 Inventory Control Training Kit.
Great Plains 7.5 Fixed Assets Training Kit.
Great Plains 7.5 Sales Order Processing Training Kit.
Great Plains 7.5 Purchase Order Processing Training Kit.
Great Plains 7.5 Bank Reconciliation Training Kit.
Payables Management II Training Kit.
General Ledger II Training Kit.
Great Plains 7.5 Receivables Management.
2003 Solsis SRL Buenos Aires
Microsoft Great Plains Fundamentals.
2003 FUCE Buenos Aires
Macromedia Dreamweaver 4.0 (development).
2003 FUCE Buenos Aires
Macromedia Flash 5.0 (development).
2003 FUCE Buenos Aires
Microsoft Windows 98 .
2001 BS Training Center Buenos Aires
1017A – Mastering Web Application Development Using MS Visual Interdev 6.0.
2001 BS Training Center Buenos Aires
1016/1298 – Mastering MS VB 6.0 Enterprise & Building Distributed Applications.
1013 – Mastering Microsoft Visual Basic 6.0 Development.
1303 – Mastering Microsoft Visual Basic 6.0 Fundamentals.
2001 BS Training Center Buenos Aires
2072A - Administering a Microsoft SQL Server 2000 Database.
2073A – Programming a Microsoft SQL Server 2000 Database.
2000 SAP Buenos Aires
IRT360 Headquarters – Store (Connections: POS Interfaces).
1998 ITS S.A. Buenos Aires
Microsoft Project 98 .
1997 UNISYS S.A. Buenos Aires
Administration and Operation of environments UNIX System V Release 4.
1996 ITS S.A. Buenos Aires
Supporting MS Windows NT SERVER 3.51.
1993 TEKNODA S.A. Buenos Aires
PC Support Administration (AS400 connectivity interface).
1988 INSTITUTO B. RIVADAVIA Buenos Aires
Basic Programmer.
COGNIZANT TRAININGS LOG
Title
Type
Status
Date
Know Your Language and Accent (Onsite)
Webinar
Completed
1/17/2013
Acceptable Use Policy (AUP) (eLearning)
eLearning
Completed
1/8/2013
Workshop on Individual and Leadership Skills
Virtual Classroom
Completed
12/11/2012
The Art of Verbal Persuasion & Rapport-Building (Onsite)
Virtual Classroom
Completed
11/28/2012
Workshop on Individual and Leadership Skills - 20 hours-onsite
Classroom Training
Completed
11/9/2012
MetLife: Information Security Awareness (eLearning)
eLearning
Completed
11/6/2012
Advanced Assertiveness Skills (Onsite)
Virtual Classroom
Completed
9/13/2012
Technical Webinar Series
Virtual Classroom
Completed
8/30/2012
Emerging Leaders (Onsite)
Virtual Classroom
Completed
8/16/2012
Essential Facilitator Skill - Concept & Clarity
Virtual Classroom
Completed
6/12/2012
MetLife: Information Security Awareness (eLearning)
eLearning
Completed
5/14/2012
Level 2: Results driven Strategic Thinking (Onsite)
Virtual Classroom
Completed
4/18/2012
Migration Methodology
ElementK (E-Learning)
Completed
1/4/2012
Year End Appraisal: Self-Help Guide for Appraises (ELearning)
eLearning
Completed
12/13/2011
Introduction to J2EE (eLearning)
eLearning
Completed
11/25/2011
Global Manager Program(Onsite-Europe)
Classroom Training
Completed
11/4/2011
MetLife: Information Security Awareness (eLearning)
eLearning
Completed
11/2/2011
Coaching Session (Americas and Europe)
Classroom Training
Completed
10/5/2011
ELM for Learners
eLearning
Completed
9/20/2011
U.K. General Insurance (eLearning)
eLearning
Completed
9/13/2011
Initiating and Planning a Project
Skill Soft
Completed
9/9/2011
Leading Teams: Establishing Goals, Roles, and Guidelines
Skill Soft
Completed
9/1/2011
Planning Business Analysis Communication and Monitoring
Skill Soft
Completed
8/30/2011
Building High Performance Teams
Classroom Training
Completed
7/12/2011
Core Values and Standards of Business Conduct (eLearning)
eLearning
Completed
6/28/2011
Occupational Health and Safety Assessment Series (OHSAS) (eLearning)
eLearning
Completed
6/28/2011
Workshop on Individual and Leadership Skills
Virtual Classroom
Completed
6/22/2011
Level 2: Results driven Strategic Thinking (Onsite)
Virtual Classroom
Completed
5/13/2011
Workshop: Risk Management Practitioner
Virtual Classroom
Completed
5/6/2011
MetLife: Information Security Awareness (eLearning)
eLearning
Completed
4/28/2011
Advanced Presentation Skills (Onsite)
Classroom Training
Completed
3/18/2011
Acceptable Use Policy (AUP) (eLearning)
eLearning
Completed
3/5/2011
Practical Estimation Pointer (PEP)
Virtual Classroom
Completed
2/4/2011
Giving & Receiving Feedback
Virtual Classroom
Completed
1/20/2011
Remedy ITSM 7 Change Management.
Books / Self reading
Completed
1/19/2011
Remedy ITSM 7 Problem Management.
Books / Self reading
Completed
1/18/2011
Remedy ITSM 7 Incident and Service Management.
Books / Self reading
Completed
1/17/2011
Remedy ITSM 7 Essentials.
Books / Self reading
Completed
1/14/2011
Quality Assurance AD/AVM Perspective
Virtual Classroom
Completed
1/4/2011
Powerful verbal communication - for specialist (Onsite)
Classroom Training
Completed
12/17/2010
Transitioning into a Project Management Role
Skill Soft
Completed
12/14/2010
Workshop on Team Building
Classroom Training
Completed
11/19/2010
External Leadership Talk
Virtual Classroom
Completed
11/5/2010
External Leadership Talk
Classroom Training
Completed
11/5/2010
MetLife: Information Security Awareness (eLearning)
eLearning
Completed
9/29/2010
How do I get Started in C2 (eLearning)
eLearning
Completed
8/31/2010
How Do I Manage Risk in Risk Portal (eLearning)
eLearning
Completed
8/30/2010
P & Q-Cognizant's Process Quality Group-Lateral Induction (eLearning)
eLearning
Completed
8/29/2010
Becoming a Manager: Leading and Communicating
Skill Soft
Completed
8/16/2010
English Workshop
Classroom Training
Completed
8/6/2010
Leadership
Skill Soft
Completed
7/28/2010
Basic Management Concepts (eLearning)
eLearning
Completed
7/21/2010
Cognizant Values
Classroom Training
Completed
7/13/2010
Addressing Stakeholder Conflicts
Skill Soft
Completed
6/10/2010
Acceptable Use Policy (AUP) (eLearning)
eLearning
Completed
3/9/2010
PL/PM - Old
Classroom Training
Completed
2/4/2010
English Workshop
Classroom Training
Completed
12/10/2009
HCM Workflow - Self Evaluation 2009 - Up to AM (eLearning)
eLearning
Completed
11/28/2009
Core Values and Standards of Business Conduct (eLearning)
eLearning
Completed
11/24/2009
MetLife: Information Security Awareness (eLearning)
eLearning
Completed
10/30/2009
MetLife : Information Security Awareness
Classroom Training
Completed
10/23/2009
Cognizant Orientation Process for Senior Associates and above (eLearning)
eLearning
Completed
8/7/2009
Mid-Year Review Workshop
Classroom Training
Completed
8/5/2009
Level 0: Estimation Techniques (eLearning)
eLearning
Completed
6/2/2009
Acceptable Use Policy (AUP) (eLearning)
eLearning
Completed
3/2/2009
Year End Appraisal 2008 - Process Overview (eLearning)
eLearning
Completed
10/8/2008
Java Workshop
Classroom Training
Completed
7/10/2008
India through Cultural Lens (eLearning)
eLearning
Completed
4/24/2008
Planning Overview (eLearning)
eLearning
Completed
4/24/2008
Business Etiquette for Onsite Coordinators (eLearning)
eLearning
Completed
4/18/2008
Effective Verbal Communication (eLearning)
eLearning
Completed
4/18/2008
Strategic Business Writing (eLearning)
eLearning
Completed
4/17/2008
Client Interfacing skills (eLearning)
eLearning
Completed
4/16/2008
Basic Project Management Skills (eLearning)
eLearning
Completed
4/15/2008
PeopleSoft Employee Self Service (eLearning)
eLearning
Completed
3/31/2008
MetLife: Information Security Awareness (eLearning)
eLearning
Completed
3/28/2008
ESA Associate (e-learning)
eLearning
Completed
3/17/2008
Security Awareness Session
Classroom Training
Completed
3/17/2008
Code of Business Ethics (COBE) (eLearning)
eLearning
Completed
3/14/2008
Cognizant Quality Policy (eLearning)
eLearning
Completed
3/14/2008
Acceptable Use Policy (AUP) (eLearning)
eLearning
Completed
2/21/2008
Delivery Process: PM e-learning (April'08) (eLearning)
eLearning
Completed
1/1/2004
LANGUAGES
English: Spoken, reading and writing.
Spanish: Spoken, reading and writing (Fluently).
Portuguese: Spoken, reading and writing (Fluently).
French: Basic.
Italian: Basic.
PERSONAL INTERESTS AND ACTIVITIES
Computers Sciences (O.S.), cinema, reading, trips, sports (basketball, snorkeling, diving, swim).
REFERENCES
Mónica Zinn – Cencosud S.A. – Directora de Finanzas.
Tel.: 4733-1400 (conmutador). E-mail: *****@********.***.**
Marcelo Rodríguez Ponti – Cencosud S.A. – Contador General.
Tel.: 4733-1400 (conmutador). E-mail: *******@********.***.**
Gerardo Campoy – Cencosud S.A. – CIO.
Tel.: 4733-1353 (directo). E-mail: *******@********.***.**
Eduardo Sartori – Cencosud S.A. – Jefe de Liquidaciones, RRHH.
Tel.: 4733-1361 (directo). E-mail: ********@********.***.**
Gabriela Yebra – Cencosud S.A. – Administrative Manager – Easy San Isidro.
Tel.: 4524-4316 (directo) – 15-6154-2100. E-mail: ******@********.***.**
Luís Castellucci – Solsis SRL – Ex Gerente Comercial.
Tel.: 15-5741-9941. E-mail: ************@**********.***
Francisco Nelson – Axxon Consulting S.A. – Presidente.
Tel.: 4798-9041 (conmutador). E-mail: *******@***************.***
Luiz Gustavo Primo de Siqueira – Petrobrás Int. – Gte. de IT área Internacional.
Tel.: (005***-****-****. E-mail: *****@*********.***.**
José Carlos da Fonseca – Petrobrás Int. – Gerente de TI/PS - Proyecto Sinergia.
Tel.: (005***-****-****. E-mail: **************@*********.***.**
Hugo G. Araujo Vargas – Neoris México – Business Consulting Senior Manager.
Tel.: (005***-****-****. E-mail: ****.******@******.***
PERSONAL PHONES: (005***-****-****/ (00549-11) 6459-1151
GUALEGUAYCHÙ 1436PA • CP(C1407ALF) • CAP.FEDERAL, BUENOS AIRES, ARGENTINA
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