Customer Service Office
Resume:
Mary Hunt
Pittsburg, KS **762
Phone: 620-***-****
*******@*****.***
EDUCATION
Pittsburg State University Pittsburg, KS
Bachelor of Science degree in Communication
Minor: International Business
GPA: 3.6
ACHIEVEMENTS
HIPPA Certified
6 months of Student Exchange Experience in Spain
High School awards and certificates for Debate and Forensics
Student Ambassador at Labette Community College
Designed programs for and helped organize International Student Banquet
Designed church website
EMPLOYMENT
Benefit Communication Insourcing Pittsburg, KS
Benefit Communication Specialist
July 2013 – June 2015
Manage benefit enrollments and changes in office and at home including Medical, Dental, Vision, HRA, HAS, FSA, Accident, Critical Illness, Whole and Term Life, Short and Long Term Disability, and 401K
Work telephonically to verify benefits for employees through the United States
Provide most current and up to date information for all of the employees regarding changes in benefits
Track all changes on spreadsheets to analyze various aspects of benefit enrollments
Work with other departments to ensure information is updated into database in a timely manner
Be available for each employee whenever there are questions or concerns about their benefits
Conduct benefit meetings with HR
Pitsco Inc. Pittsburg, KS
Data Entry Clerk
March 2009 – July 2013
Assist customers in understanding more about the benefits of Pitsco/Lego products for children
Process orders for Lego Education and Pitsco Inc
Communicate with Dealers to assure proper processing of orders, and customer service
Search for bidding invitations from various school districts, and process awarded bids
Provide international and domestic support
Work closely with accounting in regard to customer account status
Office customer service and administrative duties, as well as to some sales and technical support
K W Brock Directories, Inc. Pittsburg, KS
Info Acquisitions Clerk
June 2008 – March 2009
Use attention to detail in order to edit and input listings via database for 64 different books
Distribute each listing to yellow or white pages accordingly per customer request
Archive old listings in order to compare against new listings, therefore increasing accuracy
Process each book individually to delete any duplicate listings that may exist
Begin process to create individual phone books, and eventually ending the process by sending off to production
Pittsburg State University Pittsburg, KS
International Programs and Services Office Student Employment
January 2007 – June 2008
Upheld strict confidentiality with each student
Composed official letters for government agencies containing student status details
Reviewed student information, entered into university database and filed hard copy
Designed brochures, flyers, invitations, and banquet programs for office activities
Maintained operations as secretary to the office, including: managed walk in traffic and phone calls, organized student data, as well as other various clerical duties
Pittsburg State University Pittsburg, KS
Collegio: University Newspaper
May 2007 – August 2007
Conducted interviews to generate newspaper articles
Published and edited stories on various subjects within a strict deadline
Labette Community College Parsons, KS
Office of the Registrar Student Employment
August 2006 – January 2007
Input transcripts daily via computer database system
Prepared all requested student transcripts
Upheld strict confidentiality with each student transcript
Assisted with daily activities in the Admissions office including creation of student ID cards and registering incoming students
American Payday Loans Parsons, KS
Payday Loan Clerk
January 2006 – August 2006
Disbursed cash as a short term loan to customers in exchange for a pre-dated personal check
Accepted return payment after loan period is over, keeping detailed records of each transaction
Filed transactions on all loan-holder’s and treated each carefully to never disclose information
Pursued payment through third-party credit collectors on customers who had defaulted on their loans
SKILLS
SAP Data Entry Event Planning
Social Media ADP Microsoft Office Suite Work From Home Health/Life Insurance Sales Purchase Orders
CORE
STRENGTHS
Written/Oral skills Positive attitude Multi-tasking
Organized Team worker Quick learner
Dependable Leadership skills Time Management
References and Portfolio available upon request
Contact this candidate