Customer Service Medical Billing

Joann DiBenedetto

**** **** ***. ***. **

Brooklyn, New York 11228

Cell: 347-***-**** ****************@*****.***

Experience: Better Energy Services Brooklyn, NY

*/**** – 9/2015

Made up yearly service contracts for customers

Calculated and mailed out triennial renewals

Received checks to send to D.E.P.

Worked with D.E.P. In renewing triennials and setting up boiler inspections

Effectively managed a high volume of inbound and outbound customer calls

Performed various types of clerical duties

Outback Steakhouse Brooklyn, NY

10/2003– 4/2007

Greeted patrons and provided excellent customer service

Spoke with patrons to ensure satisfaction with food and service

Developed and maintained positive working relationships with fellow employees

Assigned patrons to tables suitable to their needs and according to rotation

Rolled the silverware

Dr. Ginde & Maryanne Scuideri Brooklyn, NY

8/2001 – 4/2003

Responsible for medical billing and monthly reports

Responsible for collections of non-payment

Performed data-entry

Merrill Lynch New York, NY

5/1997 – 5/2000

Performed various types of clerical duties

Greeted clients and managed conference room schedules

Operated the switchboard

Some Data Entry

Opening and distributing the mail

Back in Black New York, NY

8/1995 – 2/1997

Performed various types of clerical duties

Provided assistance to the bookkeeper

Updated the sales ledger, posting Safeguard 1- Right Systems

Researched A/R charge backs

Dewey Ballentine New York, NY

3/1992 – 9/1994

Performed various types of clerical duties

Prepared and distributed monthly cycle reports

Provided assistance to the bookkeeper

relieved Receptionist

Shearson Lehman Brothers New York, NY

9/1987 – 2/1992

Calculated monthly commissions

Maintained client accounts

Performed data-entry and receptionist duties

Assisted in organization and distribution of quarterly and client monitors

Organized and Imput daily trade tickets(Data Entry) for traders on floor

Tracked and distributed of monthly bank statements of portfolio manager assistants

Skills:

Strong oral and written communication skills

Professional phone etiquette

Detail oriented; adherence to deadlines and budgets

Ability to multitask, prioritize and work well under pressure, with minimal or no supervision

Strong planning and organizational skills

Some Knowledge of Microsoft Excel

Proficient with Microsoft Word

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