Office Customer Service

Mary

Charlotte NC ***** 704-***-**** *********@*****.***

OBJECTIVE

Would welcome the opportunity to serve in Administration Position. My office, education, and computer experiences beneficial in meeting deadlines, reaching goals, and future plans.

EDUCATION

Central Piedmont Community College

Charlotte, NC 28235

Office Systems Technology (OST) AAS

Specialization in Software Use Certification

CUSTOMER SERVICE

Uphold and follow policies and procedures for managing and handling sensitive information with high level client confidentiality and integrity.

Assist chief judges, voters, managers, principals, counselors, parents, students, teachers, and visitors in communicating needs via conversation, phones, walkie-talkies, emails, intercom, correspondence, and appointment setting.

Review/Reconcile general journals

Answer multi-phone lines

Maintain & operate standard office equipment

Scan and index documents

Enter & verify bank customers’ information

Setup documents for imaging system

Setup EVID equipment at voter precinct.

Enter alpha/numeric data expediently

Track & distribute & inventory office supplies

Modify/update voter information

Reconcile Sub-teachers’ pay system

Proof encode & verify on NCR machine

Prepare & distribute reports for motor pool

Retrieve, create, & maintain PC files

Up/down load job budgets and codes

Track voter counts

Enter, generate, and edit payroll reports

Update, and generate general journal month/year-end reports

Data entry (alpha/numeric)

Update student attendance records

Problem solve conflict

Sort and distribute mail

OFFICE TECHNOLOGY

Highly motivated self-starter with receptivity to listen, relate, and deal with necessary change.

Evid machines, laptops, NCR proof/verify equipment, PowerSchool db, NCWISE, COINS db, Microsoft Office Suite, multi-phone lines, fax, copier, intercom, walkie-talkies, scanners, Ident-A-kid system, keyboard, imaging system, mail sorting machine, stamp machine, and alarm system.

Responsible for Communicating voter or equipment issues; report building repairs via online or by phone. Ensure proper operation of Toshiba office equipment such as copy machines, Rizos, and copy counts; inventory and order inks and master rolls for Rizo copiers, and maintain billing information and more.

EMPLOYMENT

Present – 06/20/11

(BOE) Board of Elections

Provisional Transfer Assistant

06/12/2013 – 11/02/09

Charlotte Mecklenburg Schools

Secretary

08/17/09 – 01/08/08

(BB&T) Branch Banking & Trust

Image Keying Specialist

06/25/07 – 03/01/99

Crowder Construction Company

Information System Tech.

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