Project Manager
Resume:
Manu Nagpal
*** ******* ******, ***********, ** L5W 1V2
******.*.****@*****.***
PROJECT COORDINATOR
Progressive expertise and proven skills in strategic project coordination in order to bring about project fruition.
Experienced in interfacing and coordinating between senior management and team with excellent communication and interpersonal skills.
Concrete understanding and experience in preparing reports on project financial aspects and progress
Seasoned documentation skills for documenting project schedules, responsibilities and progress.
Demonstrated ability to research and consolidate information while maintaining confidentiality
Experienced in tracking and reporting on specific projects and assumed deadlines.
Expertise in creating presentations for all levels of the project and provide review of other presentations
Strong project management skills and troubleshoot problems.
Expert in working with Microsoft suite of applications, MS SharePoint application, Lotus Notes and E-mails.
Excellent organizational, interpersonal and time management skills with proven ability to interact across multiple levels of organization.
PROFESSIONAL EXPERIENCE
Dymaxium Healthcare Innovations Ltd, Toronto, Canada 2014 – Present
Project Coordinator
Work in coordination with the project administrator and manager to complete the projects – serve as a point of contact from project initiation to completion
Work with project team members, vendors and clients to coordinate activities, provisioning and environment setup
Allocate resources to various departments and managers as per their needs and requirements
Analyse and monitor the project reports to sort out issues in documentation.
Work with the Project Manager to maintain risk and issue logs and resolve any issues/risks associated with projects
Maintain and document reports on a daily basis regarding the project, its progress, schedule, budgeting and forecasting.
Manage incoming mail, direct calls, create PowerPoint presentations and other communications regarding the project.
Send out meeting requests and record meeting minutes in all weekly company meetings
Maintain the project files and generate monthly progress reports.
NHS, United Kingdom 2013 -2014
Project Coordinator / Business Analyst
Assist Project Managers in day to day coordination and management of project activities.
Analysed workflows and Gathering information on user requirements to enable the creation of Requirements Catalogues and Functional Designs
Documented and recommended workflow changes and functional changes needed to support the clients' business requirements.
Reviewed documents to interpret information and other data to initiate necessary steps to prepare recommendations to the PM.
Worked on modification of the functional design based on technical feedback to optimise the cost of development
Maintained and created cost summaries used for cash flow purposes and budget reviews as required by the budgeting process.
Created all training, implementation and configuration materials/documentation as required
Grewal Eye Hospital 2009-2012 Manager – Operations and Quality
Designed, developed and implemented numerous projects with core focus on conversion of paper system to e-system, process improvement and quality assurance
Contacted and negotiated with Heads of Departments to analyze and evaluate clinical aspects and quality of care, preparation/review of policies, procedures, manuals, flow charts, and process map
Collaborated and consulted with other associated facilities regarding current quality control issues, departmental goals, goal measurement tools, quality initiatives, methodologies and activities
Fortis Escorts Hospital 2008-2009
Project Coordinator, Fortis Operating System
Served as a source for design of quality improvement studies, data collection, time motion studies and data trend analysis/interpretation
Developed, planned and coordinated focus audits, mock surveys, trials and validation for various services to assess continuous improvement and to ensure uniform high quality of customer services across the different departments
Monitored the operations of various assets of hospital processes and performance management system using DMAIC methodology of Six Sigma (Project sponsored by McKenzie, India)
Formulated and implemented performance indicators and analyzed their validity, designed improvement action plans
Designed and formulated standardized processes, manuals, policies for departments and services aimed at standardization and improvisation of patient, employee and physician experience
Education and Professional Training
2015 Certificate in Project Management University of Toronto, Canada
2015 Certificate in Business Analysis University of Toronto, Canada
2007 - 09 Masters in Business Administration Institute of Health Management & Research, India
2004 Bachelors of Homeopathic Medicine Baba Farid University, India
2001 Certificate in Computer Applications ITCT, India
Volunteer Experience
2015 Clinic Administrator Healthy Sexuality Clinic, Region of Peel, ON, Canada
2013 Digital Volunteer UNICEF, Canada
2015 Digital Volunteer Bills and Milinda Gates Foundation, USA
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