Office Home Health

Sam (Zhaoqiao) Zeng

***-** ********* *** *** Fl, Flushing NY 11354 Cell: 646-***-**** *********@*****.***

EDUCATION LaGurdia Community College, City University of New York

Associate in Applied Science Major: Accounting

OBJECTIVE Looking for a position in accounting

SKILLS Highly motivated to work independently and as a member of a team; strong communication skills; able to work in a dynamic, multi-tasking environment; familiar with Quick Book, MS Office, MS Windows, and Internet

EXPERIENCE

9/2014- Present Premier Home Health Care Services, Inc New York, NY

Branch Payroll Coordinator

Review reports of automated call-in system and maintain attendance records over 400 staffs

Verify smooth transition from office hours to on-call staff person through the preparation of on-call reports and verbal communications

Calculates and adjustment any paycheck error

Deductions to recover overpayment

Fixed unbalance hours, reject hours, and CIN for billing insurance company

Schedule appropriate and qualified personnel for client assignments

Schedule and update all cases on a daily basis in the computer system.

Assist in the preparation of office operational plan and participate in plan implementation

Interact with agency contracts for: Reporting the name of agency field personnel who will be providing service to contract clients; Reporting replacement field personnel

Implement Contract Strategy with contract personnel

Participate in case conferences and team meetings as required

Accept grievances and complaints from clients and contract personnel and complete the appropriate and required forms and forward to the applicable parties

1/2014-4/2014 Food Bank New York, NY

1/2011-4/2011 Tax Preparer

Prepare personal tax returns for review

Review personal tax returns prepared by others

Call clients for notice refunds and answer their questions

Interview clients to obtain additional information on taxable income and deductible expenses and allowances

6/2012-8/2012 Con Edison Brooklyn, New York, NY

Analyst Aide

Responsible for data entry

Used Power Plan System to update company events

Maintained and updated accounting records

ADDITIONAL

Computer skills: Microsoft Outlook/Word/Excel; ProSeries

Language: Fluent in Chinese Mandarin, Cantonese and Fuzhounese

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