Sales Customer Service
Resume:
DANIEL R WEST
Hawkins, Texas 75765
acrs0u@r.postjobfree.com
SKILLS AND EXPERIENCE
Strong multi-tasking, prioritization, and organizational skills
Proven track record of meeting project deadlines with little or no supervision
Strong communication and presentation skills
Comfortable working in fast-paced environments
Experience working with Microsoft programs as well as SAP and Goldmine
WORK HISTORY
Brookshire Grocery Company
Quality Assurance Supervisor
June 2012-Present
Supervise product manufacturing from raw to final condition
Plan and implement schedule of allergen tests
Process testing for antibiotics in product
Manage daily tasks of up to 6 Lab Technicians
Create and manage HAACP development for new products and lines
Certifications include HTST Sealer, HAACP, Milk Hauler/Receiver, SQF
DMS Contractors
Owner / Operator, General Contractor
November 2005- June 2012
Market for new clients
Handle sales of services
Manage communications and AR/AP processes
Perform repairs, modifications, upgrades and new installs in homes and businesses
Financial Industries Corporation
Life Insurance Underwriting Specialist
August 2005- November 2005
Process requests and orders from Agents
Submit orders for medical tests
Manage phone calls from clients and agents
Daniel R West
resume, continued
Designer Floors of Texas
Sales Associate
January 2005- August 2005
Ascertain the needs of multi-family, business, and individual clients
Manage the sales process from start to finish
Report warranty and general concerns to the appropriate department
N.P. Industries
Sales Manager
September 2004 – January 2005
Market and build sales
Maintain customer relations through effective customer service efforts
Responsible for the daily assignments of a crew
Follow up on customer concerns
One Source Manufacturing
Quality Control Inspector
May 2002 – September 2004
Run CNC/Lathe and LAP machines
Verify quality of product line through visual comparisons and digital measurements
Report problems or concerns to appropriate management
Compare and maintain quality metrics of staff production
Manage Inventory Control
Asplundh Tree Company
Foreman and Operator
October 2001 – May 2002
Manage daily crew tasks
Perform services as requested by clients
Maintain quality performance of crew and customer satisfaction
Process paperwork as required
CCI-Triad (now Epicor)
Service Dealer National Account Manager, Inside Sales Division
October 1999 – February 2001
Process sales of computer systems, software, hardware, and supporting plans
Prospect and develop sales leads
Maintain and increase customer satisfaction and support
Perform presentations and demonstrations through webinars
SabreData (now Kent Datacom)
Inside Sales and Customer Service Representative
May 1997 – August 1999
Process sales of computer hardware and services for internet connectivity and VoIP
Maintain and build positive customer relationships
Process and escalate customer issues to appropriate management or department
Contact this candidate