Customer Service Sales
Resume:
Lori L. Lower
Fayetteville, GA *0214
**********@*****.***
OFFICE SKILLS
Typing, filing, data processing, all office machines, accounting, cash receipts, collection of delinquent accounts, bookkeeping, excellent phone skills, business communications, inventory management, parts sales, shipping and receiving. Programs: Microsoft Office, Quickbooks, Office, Springbrook software, S2000, Multiple parts and research websites. Excel at problem solving, customer service and public relations.
BASIC SKILLS
Well organized, self-starter, multi-tasking, prioritizing, neat, clean, professional, and hard working. Excellent adaptability to any job task.
EXPERIENCE
SuperTech, Inc. Supervisor: Chris Benson/Alicia Nyborg
840 Ethan Drive Position: Office/Parts Assistant
Fayetteville, GA 30214 Duties: Answering, phones, customer service to all customers,
770-***-**** vendors, fellow employees and management. Purchase orders,
work orders, management of parts department part time. Updating
safety information and Certificates of Insurance. Scanning and verifying information on company documents as they flow through the system.
Dates Employed: 4/2015 to Present
AAA Precision Tool Supervisor: Lorelle Lambert/Paula Leon
101 College Avenue Position: Office Assistant
Orofino, ID 83544 Duties: Answering phones, customer service
208-***-**** to all customers, vendors, fellow employees
and management staff, typing, filing.
. Quickbooks –purchase orders, job tickets,
Bill pay, receive payments. Manage and distribute e-mails and correspondence. Shipping and receiving. Inventory control and tool etching.
Date employed: 12/2012 – 7/9/13
SuperTech, Inc. Supervisor: Robert Nyborg
120 Walter Way Position: Parts Specialis
Fayetteville, GA 30214 Duties: Management of parts department
770-***-**** Including: Sales, shipping and receiving and
Inventory. Supplying needed parts to road technicians,
And service departments in a timely, accurate manner.
Purchase orders, work orders and parts inventory control.
Research and responding to parts questions.
Date Employed: 9/2008 – 3/2012
City of Orofino Supervisor: City Administrator Rick Laam
217 First Street Position: Utility Billing Clerk
Orofino, ID 83544 Duties: Daily cash receipts, billing, data entry, customer
208-***-**** Service, business applications and license processes,
Collections, shut off of utility of delinquent accounts, office
Supply ordering. Special projects. Answer multiple line phone system.
Date Employed: 9/2001 – 8/2012
LeasePlan USA Supervisor: Jane Jackson
1165 Sanctuary Pkwy Position: Client Services Account Executive
Alpharetta, GA 30004 Duties: Management of several Fleet accounts,
800-***-**** placing vehicle orders, providing needed quotes,
And general customer service to all accounts.
Date Employed: 1/2001
Bush Transportation Systems Supervisor: Lenny Wright/ John Longfellow
155 Robinson Drive Position: Office Manager
Fayetteville, GA 30214 Duties: Supervision and direction of Inside
770-***-**** Sales Staff (including hiring, training and firing).
Manage rental fleet, payroll, small checking account.
Ordering all office supplies, manage phone system,
Provide customer service (including extensive
Problem solving), and updates to corporate offices.
Date Employed: 9/1993 – 1/2001
Bush Leasing, Inc. Supervisor: Terry Lee
1600 W. Main Street Position: Assistant to the VP of Operations
Wilmington, OH 45177 Duties: Typing lease contracts and correspondence
937-***-**** for VP and 2 Sales Executives. Assisting customers providing quotes, general customer service and problem solving.
Date Employed: 2/1991 – 8/1993
Mac Tools, Inc. Supervisor: Mike Brennan
Washington C H, OH Position: Mac Advantage Collector
Duties: Collection of past due accounts.
Assist Distributors and District Managers to
Locate and contact customers. Set up payment
Arrangements.
Date Employed: 1989 - 1991
EDUCATION
Laurel Oaks, JVS Course of Study: Business Data Processing
Wilmington, OH Received: Certificate of Completion
Fairfield H.S. Course of Study: Business
Leesburg, OH Received: Diploma
Clayton State University Continuing Education Course: Front Line Manager
Morrow, GA Received: Certificate of Completion
REFERENCES PROVIDED UPON REQUEST
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