Technician Service

Dwight Hamilton

Information Technology Technician

Enterprise, AL 36330

********@*****.*** - 334-***-****

PC technician with background in software/hardware computer repair (field and lab) and IT network system

administration. Qualified for the following:

Troubleshooting, analyzing and repairing problems of computer elements such as desktop computers, laptops

and various components/peripherals of an IT network.

Performing computer installation and operating system configuration in designated networks.

* Key Expert Skills and Strengths:

Computer Hardware and Software Applications

Authorized to work in the US for any employer

WORK EXPERIENCE

Sales/Service Technician

U.S. Business Products, Inc. - Dothan, AL - April 2015 to Present

Responsibilities

sale and service printers, copiers and other office supplies

Field Service Technician

Barrister Global Services Network Inc. - January 2014 to April 2015

Responsibilities

Fix, replace, and install all types computers and printers.

Computer Install Technician

CDI Corporation via PrideStaff, - Elmore County, AL - June 2014 to July 2014

Responsibilities

De-install and installed new desktops for all Elmore county schools

Internship

Coffee County Commission Office - May 2013 to August 2013

Internship at the Coffee County Commission Office, Information Technology Department. May - August, 2013

* Selected Performance

Assembled and installed computer systems in designated networks as per specifications.

Installed and configured IT network components and assisted in the implementation of designed IT network configuration.

Performed customer services on different firms' departments and resolved hardware and software technical problems in the system elements after detailed analysis, including computer failures and software malfunctioning.

Monitored and administered IT systems of firms and made recommendations to senior managers regarding hardware replacements, upgrades and new installations required.

Provided solutions and technical guidance to clients facing technical issues and difficulties.

Maintained records of hardware issues, performance and supplies.

References:

Jason Chambliss

I.T. Asset Management

AAA Cooper Transportation

334-***-****(office)

334-***-****(cell)

Justin Scott

Technology Specialist

U.S. Business Products, Inc.

334- 589-2016(office)

334-***-****(cell)

Todd Beacham

Sales/Service

U.S. Business Products, Inc.

334-***-****(office)

334-***-****(cell)

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