Customer Service Representative
Resume:
Pam Newcomb
P.O. Box ****
Windsor, Nova Scotia
Objective: To obtain a postion as a customer service representative . Highlights: Three years’ experience working as an at home CSR.
Well-organized and efficient.
Skilled with computer systems and software.
Self-motivated and assertive.
Quickly learn procedures and methods.
Familiar with computer software.
Effective communication skills, both written and verbal.
Dependable - can work without supervision.
Demonstrated ability to work effectively with clients. Experience: Sykes Enterprise (at home position) Moncton, NB Customer Service Representative 2012 to 2015
Received inbound phone calls related to billing and new services/connections for Rogers Telecommunications.
Handled communications for cable, internet, home phone and wireless customers.
Resolved issues and handled complaints in a professional and timely manner.
Avon Valley Greenhouses Falmouth, NS
Planter/Shipper March 1998 to May 1998
Worked in a greenhouse as a planter and shipper
Olsten Health Services Windsor, NS
Homecare July 1993 to September 1996
Went into private homes to prepare meals did light household duties for elderly people
Education: Adult High School Windsor NS
Grade 11 1993
References: Available upon request
Contact this candidate