Project Social Media

Manas Gambhir

*** ********* ***** ******: 647-***-**** Richmond Hill, ON, L4C 2W1 **************@*****.***

PROFILE

Post graduate in Information Technology Solutions

Lean Six Sigma Certified

Expertise in gathering requirements and documentation including Process Workflows, User Scenarios, Wireframes, Functional Requirements and Product Backlog Lists

Complete SDLC experience (Agile & Waterfall) from inception to implementation in a project cycle

Exceptional verbal and written communication skills with the ability to interact and liaison at all levels with the client in an organization as well as with offshore resources

Passionate, self-motivated and an excellent team player

Committed and focused in successfully delivering a quality project

TECHNICAL SKILLS

Primary Skills:

Business process analysis and improvement

Requirement specifications gathering and documentation

Extensive experience with planning document and report writing

Depth knowledge of project management and requirement analysis

Microsoft Excel, Microsoft Word, Microsoft Project

Secondary Skills:

Concepts: Data Structures, DBMS, Operating System.

OOPS: C, C++, JAVA, .NET

Database: Oracle, MYSQL

Web: HTML, PHP, CSS, JavaScript

RELEVANT WORK EXPERIENCE

emergiTEL

Project Coordinator/Account Executive, Toronto Canada May 2015 – August 2015

emergiTEL is a full solution provider for staffing, outsourcing, consulting and training services in IT/Telecom sector. Major clients being TELUS, ROGERS, Accenture and mobileLIVE

Developed and managed referral system for regional branch in Quebec, Vancouver, Calgary and Toronto that reduced the overall time to process project and talent requirements by over 70%

Implemented formal follow up system to track leads with 20 contractors at ROGERS Brampton

Represented the organization in various Tech Fairs and discussion panels regarding project management and how collaborating with large and medium size organizations can utilize the young talent

Executed the development of the overall regional marketing plan with 30K CAD savings

Liaising with, and acting a link between the client and Account Manager by maintaining regular contact with both, ensuring that the communication flows effectively

Increased the rate of applicants from 20% to 80% by conducting in house walk-in interview and recruiters meetup

Making pitches, along with the staff, to try and win new business for the company

mobileLIVE

myhtingstracker- web/mobile app

mobileLIVE is Canadian owned SaaS Company with expertise in professional services, software solution development and quality assurance services

Gathered business and talent requirements for a high-visibility web and mobile based enterprise application -mythingstracker

Facilitated requirements review meeting with multiple business partners

Analyzed change, impact in project scope and recommended actions by analyzing risks and recommendations and devise contingency plan

Performed post-implementation follow up to determine users experience, issues and level of satisfaction. Ensured user issues will be followed up timely

Writing client reports, undertaking administration tasks, updating excel sheets and company’s database

Coordinated all the project related activities, implementing action plan to agreed standards and deadlines, ensuring the effective preparation delivery of all project events meetings and creating all necessary documentation

Project Coordinator,

FUEL+, Toronto Canada December 2014- May 2015

A health café located in downtown Toronto. The agenda was to build and execute café scheduling and sales system which in future will be installed at various branches.

Elicited business requirements from the product owners with a purpose of communicating the business needs to the developers in a product backlog. This included creating wireframes and grooming user stories, adding defects, and prioritizing items in TRELLO

Liaising effectively between scrum master, project manager and development team to eliminate any communication gap. This required facilitating various sessions with the development team including design, planning, preparing and delivering project documents like Solution Architecture and Requirements, Test Plan, Project Plan, Risk Log, Project Charter etc.

Playing a major role in implementing agile scrum practices within the team by endorsing the use of Kanban board, encouraging and leading the stand ups and retrospective meetings at scheduled times

Understood and interpreted the customer’s specific business requirements and then assisted the implementation team in translating them into the MS project platform functionality

Destination CEO

Project Coordinator, Toronto Canada January 2015 – May 2015

Promoting employment opportunities for Canada’s new graduates, showcase their talent to the industry and increase employer engagement / partnerships with students.

Develop initial social media plan and presence for startup brand. Build social media calendar, posts, advertising and promotions across social media platforms and blogs

Developed and managed marketing strategies for the organization with educational institutions and conducted networking events

Launched brand business pages and accounts. Grew Twitter followers to 40% within first month

Measured leads generated over social media using KPI and implemented an automated social media tracking system that reduced overall time to 50%

Conducted monthly social media audit for benchmarking previous efforts and planning new ones

One Million Acts of Innovation

Digital Marketing, Toronto Canada December 2014 – April 2015

To introduce key innovations and help develop and drive the strategic direction of small and medium businesses

Collected, combined, and summarized innovation news from around the world, Canada, and locally in the GTA; “innovation” social media tracking

Build and organize an automated scheduler for the website that made scheduling 40% easier than before

Designed innovative strategies on bridging IT and real estate with TRIDEL that led to an engagement of IT sector and real estate

Built a catalogue of social media posts and a plan for execution that serves as a guideline for social media interactions

Connect with chief innovation officers around the world, Canada, and locally in the GTA

OTHER WORK EXPERIENCE

Local Punched Pvt Ltd

Business Developer, Delhi India July 2012 – July 2013

Maintain strong relationships with key contacts in existing accounts and develop new accounts

Identify market trends, gaps and niches

Leverage my technical and industry-specific knowledge to develop strategic business development plans and B2B sales strategies

Conduct client presentations and negotiations, Provide quotes on major projects and manage account transitions, Exceeded sales targets by over $20K

Wickedeyeentertainment

Web Developer, Delhi India May 2012 – June 2013

Designed design modules for various websites using CSS

Developed websites using HTML and PHP

Gathered technical requirements and participated in design sessions

Identified process boundaries and developed opportunities to automate process and functions

Prepared weekly & monthly status reports, documented process flows & developed training materials and executed training

CERTIFICATIONS

LEAN SIX SIGMA Yellow Belt

Designing Social Media Strategy, Hootsuite

ADO.Net, NIIT India

Oracle 10g Administration Workshop, NIIT India

Scrum Master (in progress)

EDUCATION

Information Technology Solutions, Postgrad diploma April 2015

Humber College Institute of technology and Advanced Learning, Toronto, ON

Bachelor of Technology – Computer Science and Engineering May 2012

Amity University - INDIA

LANGUAGES

English

Hindi

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