Customer Service Manager

Kush Pandya

**** **** *****

Lawrenceville, GA **043

Phone: 470-***-****

Email: *******@*****.***

OBJECTIVE

Bachelors of Business Administration candidate seeking to obtain a full time job

EDUCATION

Georgia State University, J. Mack Robinson College of Business, Atlanta, GA

Bachelors of Business Administration, Finance, August 2015

GPA: 3.14

BUSINESS EXPERIENCE

Atlanta Georgia Cricket Conference (AGCC) 2013-2015

Assistant of Financial Operations and Assistant of Marketing Operations

oWorked with treasurer to calculate and prepare budget for league

oDeposited dues and other fee collected from league

oPlanned logistics to execute fundraising events to expand league throughout Georgia

oEvaluate the financial situation in their area of expertise and generate appropriate reports, both written and oral, regarding their recommendations.

Sportula Products 2012-2014

District Manager

oActed as executive and partner for sports barbecue retailer

oForecasted the current trends into probable future profitability

oGained proficiency with cash flow models, sale comparison, and income valuation approaches

oCreated balance sheets, income statements and financial statements

oExceeded expected revenues during the first year by more than $100,000 even with a minimum budget

Shell Food Mart 2007-2010

Manager

oResponsible for managing inventory, analyzing and documenting monthly expense reports

oCreated and maintain budgets to reports to seniors management in the company

oDeveloped valuable customer service skills to help increase customer loyalty

OTHER EXPERIENCE

UV400 2012-2013

Sale Associate

oFocused on sales targets for sunglasses and customer service

oOperated POS system and accounts for all transactions (cash, credit, returns)

oDuties included: counting inventory, meeting sale quota, know competitive activity

Indian Culture Exchange, Georgia Gwinnett College 2010-2012

President

oEstablished the organization for students to bring the Indian community as well as others together through various cultural, social, political, and community service events.

oHosted different Indian Culture festivals such as Garba, Holi, Cricket tournaments and many other small events

oPartnered with JDRF to help the community.

oGained more than 100 students the first year the organization was formed

Gujurati Samaj Atlanta 2010-2011

oHead counselor for 15 counselors and approximately 300 children

oTaught children Gujurati language, prayers and engaged members in sports

oResponsible for scheduling activities prescribed by the theme of the camp

Skills

Conversational in Gujurati and Hindi

Technical Skills: Microsoft Office, Nova Point of Sale, Numbers, Pages, QuickBooks

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