Customer Service Front Desk

CAREER OVERVIEW

CORE STRENGTHS

ACCOMPLISHMENTS

WORK EXPERIENCE

EDUCATIONAL BACKGROUND

SKILLS

SHERRI MITCHELL

**** ********* **., ********, ** 23224 H: 267-***-**** *********************@*****.*** To obtain a position in Customer Service where my skills will the most usefully.Reliable Customer Service Representative with extensive track record .Motivated to maintain customer satisfaction and contribute to company success.Solid team player with upbeat, positive attitude. Opening/closing procedures

Conflict Resolution

Ability to organize and establish

filing systems

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Courteous demeanor

Energetic work attitude

Customer service expert

Adaptive team player

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

02/2004 to 01/2005 Front Desk Clerk

Best Western Hotel - Philadelphia, Pennsylvania

Hotels and Lodging.

Assisting the guests on a daily basics.

Check guest in and out.

Strong Communication Skills, Conflict Resolution, Great Listen skills,. 03/2000 to 06/2003 Front Desk Clerk

Holiday Inn - King of Prussia, Pennsylvania

Hotels and Lodging.

To greet the guest,check them in and out,help with reservations for new and returning guest.

Pastry Arts

The Resturant School of Walnut Hill - Philadelphia, Pennsylvania Pastry Arts

Some College

Overbrook High School - Pine Hill, New Jersey

Strong Communication Skills, Conflict Resolution, filing, Organizing, Fast Learner, system integration, Telephone, VoIP

Professional and friendly

Contact this candidate