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Customer Service Front Desk

Location:
San Antonio, TX
Salary:
11.00/hour minimum
Posted:
September 18, 2015

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Resume:

Andrew Gamez

*** *. ******* *****

San Antonio, Texas, 78245

210-***-****

***********@*****.***

WORK EXPERIENCE

ALORICA, San Antonio, TX

Customer Care Professional, Mar 2015-Present

Provided excellent customer service to members calling through telephone.

Member of Social Media Team and provided customer service through Twitter and Facebook.

Maintained weekly reports for fraud check on behalf of partners.

Responded to 100+ emails on a daily basis.

Worked with team to assist as many members as possible throughout the day.

THE HOME DEPOT, San Antonio, TX

Associate, Mar 2008 – Feb 2015

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Process merchandise returns and exchanges.

Take inventory or examine merchandise to identify items to be reordered or replenished.

Pack customer purchases in bags or cartons.

Clean display cases, shelves, and aisles.

SEAWORLD SAN ANTONIO, San Antonio, TX

Cashier, Jun 2005 – Aug 2005

Maintain records related to sales.

Place special orders or call other stores to find desired items.

Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments.

Scan photographs into computers for editing, storage, and electronic transmission.

Review sets of photographs to select the best work.

EDUCATION

Northwest Vista College, San AntonioTX

General Studies, Business Administration Candidate, Dec 2015

Texas A&M University, College StationTX

Completed coursework towards General Studies, Computer Engineering, May 2007

ADDITIONAL SKILLS

15x Homer Award Winner Knowledge of Word, Excel, PowerPoint, Outlook, and Libre Office

2x Employee of the Month Can type over 60 words per minute

Reach Lift and Order Picker certified Graduated 10th out of entire high school Senior class



Contact this candidate