SUSANA DE LAMO GARCIA
Na ohrade *, *** ** Prague, CZ
******.******@*******.***
Spanish
27th of June 1989
Female
Employment History
Credit Analyst and Cash collections
**/*013- Currently working
Mallinckrodt Pharmaceuticals
Prague CZ
In charge of the Spanish portfolio, working directly with public and private hospitals in country.
Providing invoicing information, collecting cash, solving issues with customers.
Intern: Commercial & Sales department
04/2013 – 06/2013
UBE Corporation, S.A.
Castellón (Spain)
Supply chain for orders delivery to the final customer, Introducing new orders. Working with SAP.
Air France Customer care advisor
05/2012 – 02/2013
Bluelink International CZ
Prague CZ
Provide customer support to the passengers for all different airlines in Sky team. Effective communication within internal departments and with end clients,
Finding solutions and retaining the client relation.
Intern: Accounting department
07/2011 – 10/2011
UBE Corporation, S.A.
Castellón (Spain)
Checking, matching results and making corrections from Supplier invoices. Working with SAP.
RRPP & Sales
06/2007 - 07/2011
MAS and CIVA
Valencia/Castellon (Spain)
Hostesses, sales and other commercial services.
Education
MBA Bilingual (Spanish & English)
20/01/2013 – 12/2014
E&S Business School
Valencian Community
Major courses: Marketing, Accounting, Finance, Sales, Projects direction, Supply chain management, operational strategy.
International Business Course
15/09/2010 - 15/06/2011
Karel de Grote Hogeschool
Antwerp (Belgium)
Major courses: Trust and Teamwork, Inter-cultural communication, Strategic Management, Human Resources, Innovation management, Actual Global business,
Monetary Policy in an European and international context, Marketing Research, Sustainable business, International supply management.
Degree in Business and Management Administration
09/2007 - 06/2012
University Jaime I,
Castellón (Spain)
Major course: Accounting, Financial economics, External marketing and internal marketing employees, Human resources, macroeconomics, law, statistics.
Skills and Competences Overview
Languages skills
Mother tongue(s)
Spanish
Other language(s)
Self-assessment
Understanding
Speaking
W r i t i n g
European level Listening
Reading
Spoken interaction
Spoken production
English
C1
Proficient user
C1
Proficient user
B2
Independent user
B2
Independent user
B2
Independent user
Catalan / Valencian
C1
Proficient user
C1
Proficient user
B2
Independent user
B2
Independent user
B1
Independent
Portuguese
B2
Independent
B2
Independent
B1
Independent
B1
Independent
B1
Independent
Social competences • Ability to work on a team- and individual basis, aid in the process of implementing company projects and reaching objectives
• Intercultural communicator skilful in group dynamics, decision- making
Organisational skills • Adaptive, flexible, inspired to learn and overcome challenges in the workplace, mainly communication and support of company clients
• Good commercial and Sales skills.
Computer skills • Good command of MS Word, MS Excel, MS PowerPoint, Internet.
• Knowledge of using databases for research
• SAP, JBA, FENIX