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Manager Technical Support

Location:
Coimbatore, TN, India
Salary:
35000
Posted:
September 18, 2015

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Resume:

BALAJIE N #*, Gokulam Colony

E-mail Id : acrqvl@r.postjobfree.com Main Street, P.N.Pudur,

Mobile : 984-***-**** Coimbatore - 641041.

Career Objective

Desires to join in a progressive Organization that gives me scope to apply my knowledge and technical skills in the field of IT that will utilize my knowledge in Citrix and windows system administration and be the part of team that dynamically works towards growth of the Organization.

Educational Qualifications

Msc Computer Science from Sri Jayendra Saraswathi Maha Vidyalaya college at Coimbatore. ( 2011 passed out)

Bsc Computer Science from Sri Jayendra Saraswathi Maha Vidyalaya college at Coimbatore. ( 2009 passed out )

XII std from V.V.Vani Vidhyalaya Matr. Hr. sec. school, Coimbatore.

SSLC from Government Higher Secondary School, Coimbatore.

Work Experience

Blue Ites Solutions in Coimbatore As Technical Support - Lead From (October 2011- June 2014) Coimbatore 2 Year 8 Month

Karpagam College of Engineering in Coimbatore As Lab Technician From (July 2014 - September 2015) 1 Year 2 Month

Roles and responsibility

User creation, uploading video and monitoring moodle ELearning Server.

Bulk user creation in server and Sharing folder for different department and giving permission.

Hosting multiple php and html site in IIS 8.

Diagnose and Solving hardware,software and network issues.

Handling multiple database in sql server 2012.

Monitoring 40 - 50 Virtual Machine's in SCVMM 2012.

Handling Exchange and Lync Servers for students club activates.

Implementing SSL for multiple intranet site in IIS.

User creation in server and Sharing folder for different department and giving permission.

Perform server Backup regularly.

Operating System

Windows Platform : Windows XP, Windows 7, Windows 2008 R2, Windows Server 2012

Linux Platform : RadHat, CentOS & Ubuntu

Key Skills

A+, CCNA, Juniper, Exchange Server, Lync Server, SQL Server, Sharepoint Server 2013, System Center Virtual Machine Manager, System Center Configuration Manager, Citrix Xenserver

Certificates

Microsoft Certified Solution Expert 2012.

Microsoft Certified Professional in Server 2008 R2.

CMS Certified Network Specialist in CMS COMPUTER INSTITUTE.

MCSA course completed in Maznet Solutions.

Technical Support and Administration

Managing around 200 desktops clients and 20 Physical farms & 50 Virtual Server.

Installing & Configuring Server Services like DNS, DHCP, VPN and FTP in Server 2012.

Creating split & multiple DHCP scope and configuring failover DHCP services.

Providing appropriate rights to user accounts like Folder Redirect, Map Network drive, Blocking USB Pen drive, Disk quota management according to requirements .

Bulk user creation in server and Sharing folder for different department and giving permission.

Installing and Configuring Lync and Exchange mail server 2010 & 2013 and configuring outlook and OWA for mail server.

Monitoring servers like HP Proliant dl140G3, Dell Poweredge 2950 for software and hardware issues using event viewer.

Migration FSMO roles from 2003 R2 to 2012 server & 2008 R2 to 2012 server

Configuring Network Load balancing (NLB) for IIS and Create multiple clustering node.

Updating databases in Microsoft Security Essentials.

Managing Hyper-v machine using System Center Virtual Manager.

Implementing proper recovery procedures for disasters and administered user-accounts’ mailbox.

Monitoring clients using Wingate proxy server tool for internet access.

Install and Configure MongoDB servers.

Setting up SAMBA servers, to enable Windows clients to communicate with Linux without the need of additional software on the Windows side.

Live Migration of Virtual Machine in Hyper-V.

OS Deployment using Windows deployment service in 2008 and 2012.

Sufficient knowledge on centralized patch management process in WSUS.

Implementing Group Policy as per the organization requirements.

Monitoring User's activates and deploy software in client using SCCM.

Configuring failover cluster for centralized storage.

Configuring LAN Switching Router routing protocols like RIP, IGRP, EIGRP, ACL, OSPF and BGP.

Setting up and troubleshooting of LANs at different locations.

Linux user management creating, changing group, and assign permission on resources.

Recover of root password securing terminals

Configuring of DHCP, DNS, FTP, SAMBA, NFS, LAMP, Squid Proxy & OpenSSH.

Installing and configuring the peripherals, components and drivers.

Maintained the timely back-up of important data and management resources.

Assisted in the timely recovery of data lost due to software crash or hardware failure.

Ability to maintain a reliable and methodical approach to support and documentation.

Personal Profile

Name

: N. Balajie

Father’s Name

: R. Nagarajan

Sex

: Male

Marital Status

: Single

Nationality

: Indian

Hobbies

: Surfing in Internet, Listening Music

Passport No

: H8731040

Permanent Address

: 5,Gokulam Colony

Main Street, P.N. Pudur

Coimbatore - 641041

Date of Birth

: 16/03/1988

Languages Known

: English, Tamil

Strengths:

Detail-oriented, multitasking, strong, learning and organizing skills matched with the ability to manage stress, time and people effectively.

A good team player with ability to lead a team by example and motivate them to achieve desired objectives.

I, hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Place :

Date :

Signature

( N.Balajie )



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