ELAINE ZHAN

213-***-****. acrquf@r.postjobfree.com. 2700 Ellendale Pl, Rm 316, Los Angeles. CA. 90007

Available Immediately for Full-time Position

EDUCATION

University of Southern California, Los Angeles, CA Sep. 2013-May. 2015

Master of Science in Operations Research Engineering; GPA 3.56/4

• Related Courses: Inventory Systems, Enterprise Wide Information Systems, Data Warehousing & Data Mining Beihang University, Beijing, China Sep. 2009-Jun. 2013

Bachelor of Science in Industrial Engineering; GPA 3.67/4 (top 10%)

• Related Courses: Logistics & Supply Chain Management, Production Planning & Control, Quality Management TECHNICAL SKILLS

• Applications: SAP ERP, SPSS/Minitab/SAS, MySQL/Oracle/MS Access, MS Office Package

• Programming Language: C, SQL, VBA, SAS Base Programming

• Certificates: TERP 10, Business Processes in SAP ERP SAS Certified Base Programmer for SAS 9 Credential

WORK EXPERIENCE

Tony Barra Sales, Sales Data Analyst, Costa Mesa, CA Apr.2015-Present

• Managed 5 high-performing apparel vendor accounts in Amazon's CRM system, communicated with Amazon Buyers in offering sales opportunities, processing sales orders and addressing all sales related issues

• Identified and improved effectiveness in supply chain and sales operations by establishing sale& ship monitoring platform, avoided chargebacks for over $10K per month

• Spotted potential sales opportunities by periodically checking inventory status and analyzing sales data, gave recommendations to upper management

• Established data cleaning and data processing protocols via VBA & SQL scripts on Microsoft Excel &Access Database Platform, shortened sales order pre & pro-processing time by 150%

Talentscool Inc., Business Data Analyst, Los Angeles, CA Jun. 2014-Aug. 2014

• Collected business requirements from Marketing and Financial team, and led Data team in collecting, researching and analyzing data of social media industry and niche market space in U.S.

• Established and implemented business models in Matlab, such as user forecasting, revenue forecasting, event pricing, and valuation models, supported upper management strategic decision in business development& expansion

ACADEMIC PROJECT EXPERIENCE

SAP ERP Business Simulation Nov. 2013-Dec. 2013

• Played a key role of sales manager on a real-based Business Simulation Competition by using SAP ERP Platform, and won 2nd place among 6 teams

• Periodically checked inventory status and made replenishments plans based on MRP module

• Monitored and analyzed sales market, and created models in making sales and advertisement plans by using Excel Spreadsheet, improved working efficiency by 150%

Simulation of Concentrate Production Line at Florida Citrus Company Oct. 2013-Dec. 2013

• Simulated material flow of Juice Production Line of Florida Citrus Company by building simulation model using Arena Simulation Software, and figured out the bottleneck operations

• Performed sensitivity analysis for implied critical problems such as undesirable transferring time and setup time, and reduced machine excessive utilization and increased production yield by 13%

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