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Customer Service Manager

Location:
Banning, CA
Posted:
September 17, 2015

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Resume:

Joseph M MontouR

***W.westward Banning Ca ***** • Phone: 949-***-**** • acrqj6@r.postjobfree.com

Trainee Number: T22249

Expiration Date: DEC-20-2015 and ph# 909-***-****

State Certified Electrician Apprentice

Profile

Electrician Trainee with hands on experience on commercial, residential and motor control. Adept in performing electrical installations, maintenance and repairs in homes and commercial; knowledgeable in all areas of the national electrical code; and excel in analyzing and solving problems with various electrical controls and systems.

SUMMARY OF QUALIFICATIONS

Identify various types of solid state devices and their electrical characteristics.

Recognize schematic symbols and truth table associated with various types of logic gates.

Identify motor breaking circuits, voltage measurements, fuse checks, circuit breaker circuits, control transformer check and resistance checks.

Assemble advanced industrial control circuits and apply basic troubleshooting techniques, build switching devices used in the electrical field.

Bend various types of conduit using hand, electric, and hydraulic benders.

Knowledgeable of wiring methods and materials used in commercial, residential, and industrial fields.

Skills

Electrical Systems & Controls

Electrical Safety & Tools

Installations & Maintenance

Electromechanical Repairs

Blueprints & Schematics

Generators & Transformers

Switches & Circuit Breakers

Commercial Wiring

Industrial Wiring

Electrical AC/DC Motors

Electromagnetic Motors Controls

Transformer Configuration

Electrical Code

Safety & QA

Wiring Diagrams

Troubleshooting

Testing Instruments

Motors & Conduit Bending

Low Voltage and Signal Circuit

Troubleshooting

Lighting Controls

PLC’s

Microsoft Office

NEC code concepts

Experience

House of Miracles – Banning, CA CA 05/14 Current

Driver/Maintenance Worker

Fix washer and dryers

Fix sinks showers toilets windows

Fix doors, install water heaters,

Fix lights, wall sockets, celling fans

Did painting repaired holes in walls

On 13 homes and 2 Churches

Creative Communication Technologies – Hemet, CA 10/12 5/13

Warehouse Manger/Cable & Phone Tech

Processing orders

Operating mechanical and IT systems

Liaising with customers and other departments

Training, supervising and appraising staff

Maintaining statistical and financial records planning

Ensuring that quality objectives and delivery deadlines are met

Managing budgets

Administering stock control

Ensuring compliance with health and safety legislation

State of California, Department of Parks & Rec. – Dana Point, CA 04/05 – 09/10

Maintenance Aid

Lead seasonal Maintenance Aides in performing skilled labor maintenance work; coordinated and lead the activities of seasonal housekeeping and conservation crews in cleanup and maintenance of State facilities; gave instruction in the safe and proper use of tools and housekeeping supplies; inspected completed work for quality control and conformance to established

standards; maintained and operated light vehicles; trained lower-level seasonal employees; and assisted permanent maintenance workers in skilled maintenance tasks at Doheny State Beach.

Big Lots – San Juan Capistrano, CA 11/01 – 02/06

Assist. Manager

Key holder and Closing Manager of a 30,000 Square foot department store. Assisted in management of all store processes to company standards as directed to comply with all company policies and procedures. Cultivated and maintained positive customer, associate, and peer relationships. Provided clear work directions to associates to assign their duties and tasks and monitored clocking in and out for breaks. Prepared bank deposits and operated the store computer. Balanced the safe each night and held responsibility for securing the store upon closing. Managed the customer service booth and processed refunds and exchanges provided the return met the store criteria.

Tekin Electronics - San Clemente, CA 02/89 – 07/01

Shipping Manager

Shipping and Receiving Manager for an electronics manufacturing facility with 60 employees. Responsible for shipping more than 4 million dollars of products domestically and internationally. Managed two shipping clerks, and provided excellent customer service. Attended trade shows as a representative of the company to sell their products.

Coordinated, assembled and attended booth, answering technical questions and providing customer service.

Education/Certificates

EVEREST COLLEGE – SAN BERNARDINO, CA - Diploma in Electrical Program, 2012 Graduate

I10 Hour OSHA Outreach Training Corse for the Construction Industry

Certification CAL OSHA Forklift Driver



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