Customer Service Manager

Robert Venuto II

*** ***** ****** ***** *********** PA, 19320

484-***-****) / acrq4l@r.postjobfree.com

Summary of Qualifications

I am a highly motivated individual seeking employment. Background includes greeting and assisting customers, performing housekeeping duties, efficiently operating a cash register, and maintaining a sanitary work environment. I have Strong work ethic and ability to master new skills quickly also, a team player who requires little supervision.

Experience

Panera Bread, Exton, Pennsylvania March – June 2013

Team Member

Greeted and assisted customers in selecting food and beverage items

Prepared food and beverage items to order

Completed cash and credit card transactions using a Point-of-Sale (POS) system

Cleared tables and maintained the overall cleanliness of the dining area

Performed other housekeeping duties, including sweeping and mopping floors

Taco Bell, Upper Darby, Pennsylvania September 2012 – January 2013

Prep Cook

Efficiently cooked and prepared food items

Adhered to established health and sanitation standards

Safely operated large-volume cooking equipment

Maintained a neat and sanitary work station

Gallen’s Auto Express Carwash, Broomall, Pennsylvania March – July 2012

Team Member

Greeted and assisted customers in selecting desired carwash services

Demonstrated strong customer service and up-selling techniques

Collected payment for carwash services

Effectively resolved customer issues and rectified customer complaints

LA Fitness, Woodlynn, Pennsylvania January 2010 – January 2012

Team Member

Provided customer assistance to members and guests

Cleaned and sanitized fitness equipment and maintained a safe environment

UPS, Philadelphia, Pennsylvania November 2008 – January 2010

Warehouse Associate

Efficiently loaded and unloaded shipments

Received incoming stock and maintained accurate inventory counts

Efficiently stocked items according to established procedures

Taco Bell, Exton PA, 19341 March 2014- October- 2014

Prep Cook

• Efficiently cooked and prepared food items

• Adhered to established health and sanitation standards

• Safely operated large-volume cooking equipment

• Maintained a neat and sanitary work station

Summit Container, Downingtown PA, 19335 April 2014- Present

Summit Container provides warehousing, assembly, fulfillment, and Just-in-Time (JIT) inventory delivery through its Near Customer production program.

Year and half of forklift experience, certified through the company

Scanning products with using the iPad

Full production line

Inventory

Loading/ unloading trucks

Print out pallet tags

Assemble products on the product line

Wrap pallets

Team leader

Cleaning, sanitizing warehouse building

Education

Academy Park High School, Sharon Hill, Pennsylvania

High School Diploma

References

Josh General Manager 302 415- 0432

Yukia Mack 484-***-****

Kia 610 803- 3534

James Michael General Manager 610-***-****

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