Engineer Test QA Manager

JOSEPH F. CASTAÑEDA

ECE License No.*****

Professional Profile:

Over 10 years of experience as Test/SQA Engineer and over 5 year experience as SQA/Test/Validation Manager.

WORK EXPERIENCE:

Position: Sr. Associate [Test Manager]

ISS (Institutional Shareholder Service Inc.) (September 12, 2011 – Present)

Solaris 1 Building No.130 De La Rosa St.

Makati City Philippines, 1229

Duties and Responsibilities:

-Taking ownership in planning and designing various test suites for the underlying infrastructure of ISS flagship product ProxyExchange and other related Governance applications such as SCAS, GX, GDA, GAC, CRM, GPD, DIG and IOS.

-Manage the team (Mumbai and Manila Testers) to implement, execute, support, and deliver accurate test results in timely manner.

-Design and implement automation (Using Ruby language and WATIR) for various test suites.

-Liaising with members of global teams involved in the projects.

-Knowledge in web services, MS SQL database, Apache Tomcat, web services, LDAP and Oracle database.

-Responsible in Deployment on web application in QA environment. This is happening after Development Promote App Release to QA and ready for Deployment to QA Environment for further testing.

-Experience in using bug tracking tools such as JIRA, MANTIS, BUGZILLA and CLARITY.

-Responsible for reviewing JIRA Tickets, Issues Reported and Test Cases creation/Execution both Manual and Automation by team members.

-Knowledge in configuration management and code management using tools such as Subversion as well as sharepoint.

-Design a process that fits team’s goal in delivering quality in testing.

-Implement and enhance existing processes and procedures. Act as project manager between Development, Testing and Business/Client.

-Design and creates proper documentation procedure for any new features or tools used during testing such as How To and best practice documents.

-Automation using Selenium and Java tool in replacement for RUBY/WATIR automation.

-Communicate with US and Mumbai counterpart regularly.

-Do some project management activities such as project planning/scheduling/requirement review/process improvement with the developers and product managers.

Position: Software Test Manager

Hypercom Philippines (December 1, 2009 – September 9, 2011) 2 Years

21st Floor One Legend Tower 32nd Avenue corner 3rd Street, Bonifacio Global City,

Taguig City Philippines

Duties and Responsibilities:

-Manage 10-20 team members.

-Create and estimate schedule, Interview applicants, Design testing process.

-Analyze user requirements and prepare functional and software specifications for software system solutions.

-Set-up testing procedures including configuration of hardware, networking and software application.

-Works on assignments with clearly defined objectives.

-Demonstrates understanding of the phases of system analysis, software development process and functional engineering principles.

-Debugs software products through the use of systematic test to develop, apply and maintain quality standards for company products.

-Analyzes and writes test standards and procedures.

-Analyzes test results to ensure existing functionality and recommends corrective action.

-Consults with development Engineers in resolution of problems.

-Create/Update test strategies and test plans.

-Knowledge in embedded POS (Point of Sale) application, EMV cards and financial transaction system.

-Recommend improvements on testing practices or software engineering practices coordinate ideas with counterpart in Global Engineering and APAC Region.

-Analyzes and reports significant bugs under the appropriate project. Tracks all bugs and project issues.

-Research and evaluate test tools and strategies.

-Comply with standard test guidelines and practices. Good understanding of testing processes and follows testing methodology.

-Work with the client to elicit, prioritize, validate and obtain approval of requirements.

-Participate in Business process analysis and requirements definition.

-Manage a team from APAC and Global Engineering Department.

-Give technical solution on Test application and Core Platform Testing.

-Incident Management, Manage all incidents from Global Engineering Department (All involve countries like US, Germany, Latvia, Taiwan (3rd Party), Spain and Manila).

Major Jobs Accomplished:

-Handled 3 teams (APAC, Sustaining and NextGen Global Engineering Validation Team).

-Create and implement process since I’m one of the pioneering in the office.

-Design and Create test suite to organize Test Results, Test Cases and summarize all results on per software release, component release or feature release.

-Review Test Cases, Checklist, Test results from the team.

-Incident Management – Was able to manage the incidents reported from the team and globally. Was able to facilitate weekly meeting from different region such as Latvia, Germany and US regarding Incident Management.

-Conduct training for Validation Team regarding Test Strategy, Test Planning, etc.

-Contribute in creating and organize Software Requirement Specification.

-Send to US (Main Office in Scottsdale) for training and actual work.

Position: Software Test Engineer

Verifone Global Dev’t Center Philippines Inc (July 21, 2008 – November 5, 2009) 1.5 Years

Suit 1701 The Orient Square Building, Emerald Avenue, Ortigas Centre,

Pasig City Philippines 1605

Duties and Responsibilities:

-Analyze user requirements and prepare functional and software specifications for software system solutions.

-Set up testing procedures including configuration of hardware, networking and software application.

-Works on assignments with clearly defined objectives.

-Demonstrates understanding of the phases of system analysis, software development process and functional engineering principles.

-Debugs software products through the use of systematic test to develop, apply and maintain quality standards for company products.

-Analyzes and writes test standards and procedures.

-Maintains documentation of test results to assist in debugging and modification of software.

-Analyzes test results to ensure existing functionality and recommends corrective action.

-Consults with development engineers in resolution of problems.

-Create/Update test strategies, test plans and test scripts.

-Knowledge in embedded POS (Point of Sale) application, EMV cards, Vericentre application and financial transaction system.

-Knowledge on Vx510, Vx670, Vx810, Vx700, Vx570 and Vx670 Terminals.

-Recommend improvements on testing practices or software engineering practices coordinate ideas with counterpart in North America/UKMEA Europe.

-Analyzes and reports significant bugs under the appropriate project. Tracks all bugs and project issues.

-Work and configure a defect tracking tool.

-Research and evaluate test tools and strategies.

-Comply with standard test guidelines and practices. Good understanding of testing processes and follows testing methodology.

-Work with the client to elicit, prioritize, validate and obtain approval of requirements.

-Participate in Business process analysis and requirements definition.

-Knowledge on how to configure .bat, .dld, .tdd and .exp files.

Major Jobs Accomplished:

-Modify test scripts in Elavon application, Amazon application and WinEPTS application

-Have a full regression test on Elavon Application, WinEPTS Application and Amzon application.

-Provide Functional Specification for Barclay Gift Card, Elavon Tax Refund application and Elavon Gift Card application.

-Provide Test scripts for Elavon Gift Card application and Elavon Tax Refund application.

Position: Design and Test Engineer – Junior Engineer 2

ROHM LSI Design Philippines Inc. (September 26, 2004 – July 10, 2008) 4 Years

10th Floor Ansons Centre, 23 ADB Avenue, Ortigas Centre Pasig City Philippines 1605

Duties and Responsibilities:

-Involve in IC development projects that entails the design, analysis and simulation of analog, digital and mixed signal circuits.

-Involve in Reverse Engineering of ICs utilizing Bipolar, CMOS and Bi-CMOS process.

-Involve in Test and Measurement and Automation of Data Sample Evaluation procedure.

-Make correspondence with Japanese counter parts via telephone, fax system and video conferencing.

-Skilled at progressing from problem statement to well-documented designs.

-Analytical thinker that consistently resolves ongoing issues or defects, often called upon to consult problems that have eluded resolution by others.

Major Jobs Accomplished:

-Simulation of Power Management Block of Audio Baseband Processor for cellular phone, simulation of Bandpass Filter for Equalizer Block using OCEAN Scripting.

-Circuit Reverse Engineering and to study and analyze their internal design and circuitry of Audio amplifiers, LCD Drivers, DC/DC converters.

-Test and Measurements of Audio Baseband Processor for cellular phone, LCD drivers, DC/DC converters and Class D amplifiers.

-Make Automation programs using Microsoft Excel Macro in controlling instruments using Agilent GPIB Interface on instruments like KENWOOD Power supplies, TEMPTRONIC thermostreamers, oscilloscopes, logic analyzer, digital multimeters signal/function generators and others.

-Electronic Circuit Board Assembly and Troubleshooting.

-Consistent Top 5 on sales yearly in the Department.

-Make detailed documentation, system specification, analysis reports and project proposals on every project made.

Qualifications, Skills and Technical Background:

*Knowledgeable in the following languages:

1. OCEAN scripting 5. Ruby Scripting (Web Test Automation)

2. UNIX and Linux scripting 6. WATIR (Web Test Automation)

3. Basic C/C++ 7. Basic Oracle and SQL scripting

4. VB Scripting (Automation Macro) 8. Selenium & Java (Web Test Automation)

*Expert with the following Computer Applications:

1. Open Office Org Applications 4. HTML, Flash 5

2. Microsoft Office Applications 5. AUTOCAD

3. Excel Macro for Visual Basic Applications 6. Adobe Photoshop

*Expert with the following Process:

1. SCRUM 4. SDLC

2. CMMI up to Level 3 5. Six Lean Sigma (Basic)

3. Agile and Waterfall

*Knowledgeable in the following tools:

1. Windows (95, 98, XP, NT, 2000, Win7) 3. LINUX

2. UNIX

*Knowledgeable in the following Test tools:

1. Smart Spy 5. Collis EMV Emulator.

2. COW 6. HHD Serial Port Monitor.

3. Wireshark 7. CPPUnit Tool

4. ICC EMV Sim Card.

*Capable of using laboratory instruments such as:

1. APWIN 6. DG2020 Pattern Generator

2. Thermostreamer 7. Multimeter

3. Oscilloscope (TDS3034B, TDS540C) 8. Digital Power Supply

4. TLA Logic Analyzer 9. Audio Analyzer, Network Analyzer

5. Signal and Function Generator

*Capable of analyzing analog and digital circuits with the aid of the following EDA tools:

1. Cadence Analog Artist 4. SECS Synario Capture Systems

2. Cadence Schematic Composer 5. Labview

3. Compass Design Automation Tools 6. HPB, VEE

*Work oriented, focused under pressure, well-disciplined, responsible, and God-fearing person

Seminars/Training:

-Participant, Project Management for beginners (MSCI Manila – March 2012)

-Trainer, Clarity Tool, Engineering Test Strategy and Test Plan creation (Hypercom Manila – October 2010 and February 2011)

-Participant, Optimum CounterTap Training. (Hypercom Scottsdale,USA - March - May 2010)

-Participant, L5000 Multilane Training. (Hypercom Scottsdale,USA - March - May 2010)

-Participant, Clarity, Subversion, CodeCollaborator tools Training. (Hypercom Scottsdale,USA - March - May 2010)

-Participant, CMMI Level 3 Training. (Hypercom Scottsdale,USA - March - May 2010)

-Participant, EMV Sim Card Training (Verifone Manila - February 2009)

-Participant, AutoDL, Vericentre, CommServer Training (Verifone Manila - November 2008)

-Participant, Softpay, Elavon, Amazon application Training (Verifone Manila - November 2008)

SCHOLASTIC RECORDS:

Government Examination Taken:

Electronics and Communications Engineering Licensure Examination

Given By: Professional Regulation Commission

Educational Background:

Bachelor of Science in Electronics Communication Engineering

Ateneo de Davao University (1998 - 2003)

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