South Holland, Illinois *0473
(773) 732 – 6919 Cell#
708-***-**** Fax#
Email ***************@*****.***
Tracey L. Williams
Summary Statement
To use my ability to work in a team environment. I am self-motivated and able to work both independently and as collaborative team member. To obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will contribute my years of experience, which will allow me to grow personally and professionally.
Experience
03/2015 – Present Accountemps Tinley Park, Illinois
Data Entry Clerk/ Accounts Receivable Clerk
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
•Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
•Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
•Maintains data entry requirements by following data program techniques and procedures.
•Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
•Tests customer and account system changes and upgrades by inputting new data; reviewing output.
•Secures information by completing data base backups.
•Maintains operations by following policies and procedures; reporting needed changes.
•Maintains customer confidence and protects operations by keeping information confidential.
•Contributes to team effort by accomplishing related results as needed.
09/2014 – Present Parallel Employment Group Chicago, Illinois
Paraprofessional- (Specialized Services)
Assists, supports and works with teachers, administrators as well as other team members towards providing educational support for students
Monitors students’ work, grades tests, assignments and homework
Supervises curriculum-based testing or make-up as assigned by teacher
Devises strategies to reinforce learning skills and materials based on the students’ needs, interests and abilities.
Performs clerical duties as assigned by teacher, staff or administrator
8/2011 – 8/2013 Banner Schools Chicago, Illinois
Office Manager- (Supported Principal)
Greets all incoming visitors and ensures that guests sign in/out as upon arrival and exiting the building
Performs record keeping skills and general clerical functions such as scheduling, copying, faxing and mailing of school records and providing information and materials as needed
Calendar Management (daily and scheduling meetings)
Prepares weekly expense reports to reflect monies coming in and going out of the business.
Collects fees or funds from students for various school activities
1/2008 – 2/2011 Chicago Public Schools Chicago, Illinois
Special Education Teacher Assistant- (Specialized Services)
Assisted teacher and students in the classroom
Greeted and assisted visitors students and parents
Assisted staff in IEP meetings with parents/and or guardians
Created calendar schedules for tracking and setting up IEP meetings for members of the Specialized Services team in order to keep students’ in compliance annually.
Assisted students’ in signing-up to take the ACT exam
Gathered information in the system for parents regarding whether a student was in compliance with School Physical Exams and/or Immunization Records
Input student attendance daily
Assisted students in the classroom with the online Aventa Credit Recovery Program (Science)
Typed a variety of materials including letters, memos, forms and reports
5/2003 – 12/2007 Illinois Department of Corrections-School District #428 Chicago, Illinois
Clerk/ Receptionist
Provided information and assistance in person and by phone to representatives of other agencies, clients and the general public
Answered and directed telephones calls as appropriate
Edited materials by correcting errors, spelling, grammar and punctuation
Created labels and typed information for pre-established forms, letters, memorandums and reports
Ordered, processed and kept accurate records of supply orders
Prepared and monitored visitor and student sign-in sheets
Filed and updated program and agency materials
Education
Kaplan University
Criminal Justice and Correction
April 2015 – January 2018
References Available Upon Request