Jennifer Butler acrpx6@r.postjobfree.com

**** ********* ******

Placentia, CA 92870

(H) 714-***-****

(C) 714-***-****

Objective

To obtain a challenging position with growth potential and a level of responsibility commiserate with my skills, knowledge, and background and where my dedication can be fully utilized to maximize my contribution to the success of the organization

Skills and Strong Points

Highly motivated self-starter with strong ethics; excellent analytical and organizational skills; resourceful

problem solver; innovative, conceptual, technically proficient; strong intuitive sense enhanced by a quick

learning ability in new and diverse assignments; and exceptional working knowledge of a wide variety

of software applications and code sets, including:

IQInsight

IQReview

BR4

CRMDesk

Microsoft Office Suite

Experience

ACS-CompIQ, a Xerox Company, Santa Ana, CA 2008 to 2015

Production Manager 2013-2015, SBU Manager, Operations 2009-2013, Lead and Med Legal Bill Review Specialist 2008-2009

Communicate with adjuster's on a daily basis to help assist and resolve bill review issues.

Communicate with medical professionals to resolve bill review issues.

Assists team with complex issues and problem solving.

Run daily reports and manage daily reports.

Meet weekly with staff of 28 employees.

Manage 25 accounts with a total yearly revenue exceeding $2,880,000.00.

Work with development to improve system processes to increase production and accuracy.

Maintained Excel Issue Log and chaired bi-monthly status meetings for large clients.

Benthale & McKibbin-Workers' Comp Defense Law Firm, Santa, Ana, CA 2007 to 2008

Legal Secretary

Digital Dictation.

Update files, notes, and subpoena records.

Arrange, prepare for and schedule AME and QME appointments.

Arrange and schedule Depositions.

Coventry Health Care (formerly First Health), Santa Ana, CA 2007 to 2007

Sr. Technical Claims Specialist

Workers' Compensation bill review.

Proactively identified ways to meet customer’s expectations cost-effectively.

Consistently met production per hour as defined by management.

Directly interfaced with the client on a daily basis on resolving bill review issues.

Craig P. Kenny & Associates, Las Vegas, NV 1995 to 2007

Workers' Compensation Assistant/Legal Administrator

Manage 150 to 200 workers' compensation file caseload from inception to conclusion.

Hire/terminate/train employees.

Schedule Hearings and Appeals.

Communicate with injured workers, medical professionals and attorneys on a daily basis.

Document file notes, subpoena records.

Arrange medical appointments.

Education and Training

Insurance Educational Association, Santa Ana 2007

GPA: A. CA 10- Workers' Compensation Claims

References

Tamara Lyons

Account Manager for ACS-CompIQ, a Xerox Company

Cell 770-***-****

Leeann Castillo

Senior Bill Review Analyst, Paladin Managed Care

Home 714-***-****

Cell 714-***-****

Contact this candidate