Jessica R. Williams
Middlesex, NJ 08846
***************@*****.***
Summary
Highly reliable, well-organized and friendly administrative professional with two years of experience supporting managers and executives with research and managing front desk operations. Able to handle a high volume of visitors as well as customers’ calls in a semi-fastpaced environment, with minimum supervision. Excellent listening skills, oral and written communications as well as excellent phone skills and being comfortable in interacting with all levels of the organization and the public. Proficient in many Microsoft Office applications, including Word, Excel and Outlook.
Licenses & Certificates
First Aid CPR AED certified
SORA license- October 2013
Security Officer of the Month –January 2015
Education
Bachelor of Arts degree in Criminal Justice with concentration in Forensics and a minor in Africana Studies, Richard Stockton College of New Jersey, Pomona, NJ, 2006 to 2010, GPA: 3.05
Plainfield High School, Plainfield, NJ, 2006
Employment History
Front Desk Security Officer, Allied Barton Security Services-Johnson & Johnson, Bridgewater, NJ October 2013-Present (40 hours per week)
Do first security tour of building
Greet all visitors entering & exiting the building at reception desk in the lobby
Use computerize log-in system to sign in & out all visitors, up to 70 per day, with no access to the building
Call appropriate personnel for visitors entering building
Answer phone calls, up to 6 per day, and transfer calls to appropriate personnel
Executive Assistant, Help People Help Themzelfs, Inc, Plainfield, NJ June 2012-March 2013 (20 hours per week)
Assist Executive in decision making of organization’s activities
Take down notes when needed
Schedule meetings with potential business partners
Did necessary research for reports pertaining to organization’s mission
Kept track of social service clients